Extended Workforce Advisor

JOB DETAILS

JOB BAND: B
CONTRACT TYPE: Fixed Term until 31st March 2027
DEPARTMENT: BBC HR
LOCATION: Birmingham
PROPOSED SALARY RANGE: 24500 - 32000 depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Were happy to discuss flexible working. If youd like to please indicate your preference in the application though theres no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

Join the BBC as a Contingent Workforce Advisor and play a key role in supporting the freelance community and wider business. Youll provide expert advice and support on contingent workforce queries ensuring compliance with employment and tax legislation. This is an opportunity to contribute to a high-performing team that underpins the BBCs ability to deliver world-class content through a flexible and compliant workforce.

WHY JOIN THE TEAM
Be part of a collaborative and specialist team at the heart of the BBCs HR function. Youll work in a dynamic environment where your attention to detail problem-solving skills and commitment to service excellence will be valued. With access to unrivalled training and development opportunities flexible working arrangements and a culture that champions diversity and inclusion this is a great place to grow your career while making a meaningful impact.

YOUR KEY RESPONSIBILITIES AND IMPACT:

• Provide policy and process advice to stakeholders across the BBC on contingent workforce matters.
• Manage a daily caseload of queries ensuring timely and accurate resolution in line with service level agreements.
• Maintain accurate audit trails and uphold high standards of compliance and confidentiality.
• Identify opportunities to improve and simplify existing practices and support change initiatives.
• Escalate complex issues to specialist teams where appropriate.
  

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Strong understanding of governance regulation and compliance best practices.
• Excellent attention to detail and accuracy in a fast-paced high-volume environment.
• Confident handling queries via the case management system with strong communication skills.
• Analytical and decision-making skills with the ability to interpret information and know when to escalate.
• Excellent attention to detail and accuracy

DESIRED BUT NOT REQUIRED:

• Knowledge of employment and tax law in relation to the contingent workforce.

If you can bring some of these skills and experience along with transferable strengths wed love to hear from you and encourage you to apply.