Vendor Enforcement Officer

Thisposition is responsible for field-based inspection investigation andenforcement activities to ensure compliance with the City of New Havensvending ordinances. Work involves on-site compliance inspections that arisefrom vending complaints including enforcement of the special vendingdistricts monitoring of existing vendors and issuing citations to vendorsoperating without a license to ensure compliance with local ordinances.

This role reports to:Building Official/Issuing Authority; Vendor License Program Coordinator

The following duties areillustrative and not exhaustive

• Conducts field inspections of vending activities to ensure compliance with applicable City ordinances and regulations.
• Investigates complaints related to unpermitted or non-compliant vending operations.
• Issues citations and notices of violation in accordance with local ordinances and established procedures.
• Educates vendors and the public regarding applicable laws licensing requirements and compliance standards.
• Monitors licensed vendors to ensure continued adherence to regulations and protocols.
• Prepares andmaintains accurate and detailed records of inspections violations citations and enforcement actions.
• Prepares written reports case files and documentation for administrative or legal proceedings.
• Coordinates with other City departments concerning zoning licensing and public safety as necessary.
• Performs related work as required.

• Bachelors degree from an accredited college or university in urban studies public administration construction management or a related field.
• Three (3) to five (5) years of experience in code enforcement construction trades municipal inspection regulatory compliance or a closely related field.
• In lieu of college degree an additional 4 years of closely related experience may be substituted.

• Considerable knowledge of local vending ordinance and the zoning ordinance as it relates to vending and public space.
• Considerable knowledge of special vending districts and associated rules regulations and licensing requirements.
• Ability to interpret and apply laws ordinances and regulations in field situations.
• Ability to assess violations and determine appropriate corrective actions to achieve compliance.
• Ability to prepare clear accurate and comprehensive reports and maintain organized enforcement records.
• Familiarity with Microsoft Office for creating documents spreadsheets and reports.
• Competency in using email clients (e.g. Outlook Gmail) and calendar applications for scheduling and managing correspondence.
• Exceptional customer service skills with the ability to handle potentially sensitive or confrontational situations with professionalism and sound judgment.
• Ability to communicate effectively both orally and in writing.
• Ability to deal effectively with the general public contractors technicians and other City Staff.
• Ability to establish and maintain effective working relationships with diverse stakeholders including vendors business owners contractors and the general public.
• Ability to be versatile flexible and be willing to work within changing priorities.
• Commitment to keep all matters confidential and conduct oneself with the highest ethical standards.
• Demonstrated ability to work effectively and sensitively in a diverse community recognizing and respecting cultural differences and fostering an inclusive environment.
• Ability to work flexible shifts which may include occasional evenings weekends and holidays.

• Must have and maintain a valid Connecticut drivers license.

This is a Special Fund Non-Tested position. Funding may be terminated at any time.

This position is included in a collective bargaining agreement withLocal 884 American Federation of State County and Municipal Employees.

Bargaining agreementsavailable to reviewHERE.