Avdelingsleder

Norwegian speaking Head of Department for KYC PM WM

About the position

KYC PM WM Riga is looking for an initiative-driven and responsible department manager for the Periodic Customer Review department and the leadership team in the KYC PM WM this leadership role you will join a skilled and highly engaged team with a strong drive for change. You will be responsible for KYC deliveries for personal customers ensuring compliance with regulations achieving results in your area and developing employees and teams.

Key responsibilities

• Ensure tQhe department complies with AML (anti-money laundering) routines and maintains a strong understanding of risk.
• Take responsibility for employees deliveries quality and results within the develop and follow up on employees and the department.
• Ensure compliance with applicable laws regulations internal guidelines and quality standards.
• Manage capacity and staffing planning including recruitment.
• Drive continuous improvement efficiency and change initiatives acting as a guide and motivator for direction and goals.
• Ensure reporting and follow-up on targets.
• Foster a culture of inclusion openness and accountability.
• Collaborate with the Periodic Customer Review 1 department other leaders and key personnel within the section division and business areas.
• Actively contribute to the sections leadership team and the network of leaders in DNB Latvia branch.

Qualifications and personal attributes

• We are looking for a positive and structured leader with strong communication skills.
• You have a solid understanding of regulatory operations and customer value excel in execution and are confident in employee management.
• Proven leadership experience with personnel and delivery higher education and proficiency in Norwegian at a minimum B2 level.
• Responsible curious and engaging and present leadership style with the ability to achieve results and drive improvements through others.
• A team player who thrives in a fast-paced changing environment.
• Prioritises customer quality and compliance.

We look forward to hearing from you.

Location: Riga

Application deadline: May 8