Summary

ThePrincipal Medicaid Product Strategyand Delivery is a senior product and domain leadership role responsible for guiding the strategic evolution delivery and operational success of the organizations Medicaid platform and related servicessupporting Fee-for-Service (FFS) Medicaid programs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Define and drive the strategic roadmap for the organizationsMedicaid solutions aligning technology investments with client needs regulatory requirements and market opportunities.
• Serve as the primary product leader responsible for prioritizing enhancements that improveour Medicaid capabilities program flexibility client onboarding efficiency and operational performance.
• Identify opportunities to expand our Medicaid capabilities including support forValue-Based Contracting models and evolving Medicaid program requirements.
• Act as a senior product strategist within Agile/Scrum teams managing product backlogs and ensuring that requirements are well defined prioritized and aligned with strategic objectives.
• Partner closely with engineering leadership todrive development throughput remove delivery obstacles and ensure high-quality releases.
• Provide oversight and guidance to other Product Managers and Business Systems Analysts contributing to the Medicaid product roadmap.
• Support the successful implementation and onboarding of new Medicaid clients utilizing MedImpact systems and solutions ensuring system configuration workflows and data requirements are properly defined.
• Collaborate with implementation teams to translate client requirements into scalable product capabilities rather than one-off custom solutions whenever possible.
• Ensure the Medicaid systems and solutions supportsmooth transitions from implementation into ongoing operational production environments.
• Partner with GPS Fee-For-Service and Operations leadership to identify operational inefficiencies and translate those opportunities into technology improvements.
• Ensure the product roadmap reflects bothclient needs and internal operational optimization opportunities.
• Work closely with compliance finance and regulatory teams to ensure system capabilities align withclient and industry requirements and evolving federal and state policies.
• Engage with Medicaid clients industry groups and internal stakeholders to stay informed about evolving Medicaid program requirements and industry trends.
• Contribute to pre-sales discussions and RFP responses by providing product and technical insight.

Supervisory Responsibilities

Manages assigned staff in the segment area. Responsible for the overall direction coordination and evaluation of the unit. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supports and enforces all company policies and procedures in a fair and consistent manner taking corrective action whenever necessary.

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BA/BS Degree; 8 years related experience and 8 years of SME in respective area(s); (or equivalent combination of education and experience) with at least 4 years leading individual contributors and leaders of leaders; which may be substituted with an appropriate mix of leadership experience and 5 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader (VP level) that must completed within 12 months in new position.

Computer Skills

Strong proficiency with MS Office / Word PowerPoint Excel Visio and Outlook to create complex documents manage schedules and analyze data. Experience with Microsoft project management tools preferred. Working knowledge of key business applications such as SQL and SalesForce.

Certificates Licenses Registrations

Project Management Professional (PMP) Certification preferred.

Other Skills and Abilities

• Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
• Ability to exercise sound judgment and decision-making.
• Ability to collaborate on cross-functional projects and liaise with stakeholders on both the business and IT divisions of the organization.
• Ability to define requirements and prepare and maintain detailed product/project plans and related financial analysis.

• Demonstrated ability to positively interact with clients and staff of all levels a willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results.

Reasoning Ability

• Ability to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills

• Ability to work with mathematical concepts necessary to assess product costs and recommend pricing algorithms. Ability to apply concepts such as fractions percentages ratios and proportions to practical situations.

Language Skills

• Ability to read analyze and interpret general business periodicals professional journals technical procedures legal documents or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.

Competencies To perform the job successfully an individual should demonstrate the following competencies: