Sale Support

Palmpay Limited

Job Location:

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Sales Support
Location: BGC Full Time
Set Up: Full Onsite

About Us:
PalmPayis a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible safe and rewarding. We are expanding our presence in the Philippines through mobile installment programs for Transsion brands (Tecno / Infinix / Itel) enabling consumers to enjoy flexible and affordable financing options.

Job Summary

We are looking for a highly organized and detail-oriented Sales Supportto strengthen our fintech sales team. This role ensures seamless application and onboarding processes for clients coordinates with Product and Sales Operations teams and provides day-to-day issue resolution. By equipping the sales team with the right tools processes and resources the Sales Operations Support Associate plays a vital role in enabling business growth and delivering a smooth customer journey in a fast-paced digital finance environment.

Key Responsibilities

Provide administrative and operational support to the sales team particularly on application and onboarding-related concerns.
Coordinate with Product and Sales Operations teams to ensure smooth application and order processing tracking and completion.
Handle day-to-day issue resolution and escalation management ensuring timely responses and effective solutions.
Support sales enablement by ensuring the team has access to fintech-specific tools processes and resources to achieve business targets.
Monitor and track application workflows identifying bottlenecks and recommending process improvements.
Maintain accurate records and reports on application status issue resolution and operational performance.
Collaborate with cross-functional teams to streamline digital processes and enhance customer and partner experience.

Qualifications

Bachelors degree in Business Administration Management Finance or related field.
13 years of experience in sales support operations or administrative roles.
Experience in fintech banking lending or financial services is strongly preferred.
Strong organizational and coordination skills with attention to detail.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks in a fast-paced tech-driven environment.
Proficiency in MS Office and familiarity with CRM or fintech sales management tools is an advantage.

Why Join Us

Be part of a fast-growing fintech company driving innovation in digital financial services.
Gain exposure to sales operations and cross-functional collaboration in a tech-enabled environment.
Opportunity to contribute directly to business growth and customer success.
Competitive compensation and benefits package.

Required Experience:

Senior IC

Job Summary

Key Responsibilities

Provide administrative and operational support to the sales team particularly on application and onboarding-related concerns.
Coordinate with Product and Sales Operations teams to ensure smooth application and order processing tracking and completion.
Handle day-to-day issue resolution and escalation management ensuring timely responses and effective solutions.
Support sales enablement by ensuring the team has access to fintech-specific tools processes and resources to achieve business targets.
Monitor and track application workflows identifying bottlenecks and recommending process improvements.
Maintain accurate records and reports on application status issue resolution and operational performance.
Collaborate with cross-functional teams to streamline digital processes and enhance customer and partner experience.

Qualifications

Bachelors degree in Business Administration Management Finance or related field.
13 years of experience in sales support operations or administrative roles.
Experience in fintech banking lending or financial services is strongly preferred.
Strong organizational and coordination skills with attention to detail.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks in a fast-paced tech-driven environment.
Proficiency in MS Office and familiarity with CRM or fintech sales management tools is an advantage.

Why Join Us

Be part of a fast-growing fintech company driving innovation in digital financial services.
Gain exposure to sales operations and cross-functional collaboration in a tech-enabled environment.
Opportunity to contribute directly to business growth and customer success.
Competitive compensation and benefits package.

Required Experience:

Senior IC