Badge Administrator Supervisor

We help make your world a safer place.

Securitas is a trusted provider of professional security services committed to delivering reliable responsive and respectful protection for people property and peace of mind. With a presence across diverse industries we strive to ensure safety and service excellence at every client site.

Our Security Officer positions play a key role in upholding these values. We are currently hiring for a Badge Administrator Supervisor opportunity at a corporate client site in Franklin MA. This role involves supporting badge administration cardholder management and access assignment requests while helping maintain a safe and secure environment for employees visitors and daily site operations. The position also supports access control systems issue resolution reporting and collaboration across teams to ensure professionalism vigilance and integrity in daily operations.

Current Opening:

Badge Administrator Supervisor
Location: Franklin MA
Schedule: Monday-Friday 8:00 AM-4:00 PM
Pay Rate: $25.00/hour

Other sites and schedules are available. Discuss with a recruiter.

Sites vary on contract wage location and schedule.

Key Responsibilities:

Badge Administration and Access Support:
Serve as a primary resource for cardholder management badging operations and access assignment requests. Create update and maintain badge access levels and permissions in alignment with site procedures and security guidelines.

Ticketing and Issue Resolution:
Manage ticket intake triage prioritization and escalation for badge-related requests and access issues. Help ensure timely follow-up and coordination with the appropriate internal teams.

System and Security Support:
Provide support for access control systems and related security technology. Assist with resolving issues involving physical access systems and security equipment as needed.

Training and Oversight:
Provide internal training guidance and day-to-day support for badge administrators and other team members involved in access management processes.

Audit and Compliance:
Support the review and maintenance of cardholder data access levels and permissions to ensure accuracy consistency and compliance with established procedures.

Collaboration:
Act as a liaison between badging security technology and project teams to support smooth communication coordinated execution and continuity of service.

Incident Response and Reporting:
Respond appropriately to badge or access-related issues document findings and maintain accurate records of security support activity incidents and observations.

Qualifications:

Experience: Previous security badge administration access control or related operations/support experience is preferred.

Skills: Strong communication organization troubleshooting and problem-solving skills. Ability to manage multiple requests remain calm under pressure and work effectively with internal stakeholders.

Certifications: Security experience access control system experience or related training is a plus.

Physical Requirements: Ability to remain active throughout the shift move throughout the facility as needed and respond to site or security-related issues.

Benefits:

Medical Insurance (Anthem) Dental Insurance (Aetna) & Vision Insurance (VSP)

401k with Employer Matching

Paid Life Insurance

Paid Time Off

Paid Uniforms

Paid Training Upon Hire and Throughout Career

Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

Employee Assistance Programs (EAP)

Employee Discount Programs (Vehicles Cell Phone Cable Appliances Theme Park Tickets etc.)

Our Values:

Securitas core values - Integrity Vigilance and Helpfulness - are the foundation for our employees to build trust with customers colleagues and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We dont compromise on integrity and create an open forum for our employees and customers to voice opinions report improprieties and share information.

Vigilance:
Seeing hearing and evaluating. A Securitas employee is always attentive and often notices things that others dont. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers premises.

Helpfulness:
As part of an ongoing effort to ensure safety Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

Securitas employees come from all walks of life bringing with them a variety of distinctive skills and perspectives. United through our common purpose we provide the security needed to safeguard our clients assets and people. Our core values - Integrity Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values were looking for you to join the Securitas team.

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

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