PHCEU was founded in 1990 as a subsidiary of the PHC Holding Corporation with a mission to become a leading trusted brand for sustainable healthcare and biomedical product solutions. Our headquarters are located in the Netherlands Our goal is to support the work of our customers and to improve the health and well-being of people around the world.

For more than 25 years now we respond to the needs of our pharmaceutical biotechnology hospital/clinical and industrial customers offering a unique perspective on scientific research in general. As a result we play a critical role in product development for worldwide applications and we have established a reputation as a manufacturer of high-quality and innovative medical diagnostic and laboratory equipment. PHCbis portfolio includes a range of products with the most advanced technology operation design and performance in the laboratory and diagnostic environment.

Join PHC Europe as a Customer Support Service Engineer

Location: Breda The Netherlands
Company: PHC Europe B.V.

PHC Europe B.V. part of PHC Holdings Corporation is a leading provider of innovative healthcare and laboratory equipment. To strengthen our Service team in Breda we are looking for a Customer Support Service Engineer.

The role

As a Customer Support Service Engineer you provide technical support primarily via email and telephone to customers across Europe. You support repair maintenance and service activities on PHC Europe equipment and ensure accurate administrative processing during and after the warranty period.

Key responsibilities

• Provide technical support via telephone and email (helpdesk)
• Support repair maintenance modifications and testing of equipment
• Manage administrative processing of repairs return goods and warranty cases
• Support service activities at customer locations and in the PHC Europe workshop
• Coordinate activities in collaboration with the Service Manager
• Communicate with customers and liaise with the factory in Japan on technical issues

Your profile

• MBO-level technical education
• Fluent in English (spoken and written); Dutch native speaker
• German language skills are a plus
• Customer-focused proactive and well-organized
• Able to work independently and as part of a team
• Technical knowledge of electronics electricity and refrigeration technology

Our offer

An informal international and dynamic working environment where initiative collaboration and quality are key and where you contribute to meaningful healthcare solutions.

Interested

For more information or to apply please contact:

Jacqueline Courbois
HR Manager
email:

YOUR APPLICATION:

PHC Europe offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity and are driven by innovation and the desire to improve the lives of our patients we encourage you to apply now. Job postings will remain open for a minimum of five business days and are subject to immediate closure thereafter without additional notice.

TO ALL RECRUITMENT AGENCIES:

PHC Europe does not accept unsolicited third party resumes.

PHC Europe is an Equal Opportunity Employer.