Senior Technical Program Manager

At Itron were building the connected sustainable utilities cities and communities of tomorrow. Our Distributed Intelligence (DI) solutions bring analytics and action closer to the gridhelping utilities operate more efficiently reliably and intelligently.

Were looking for a Senior Scrum Master / Technical Program Manager (SM/TPM) to support Agile engineering teams delivering DI applications in a SAFe this role youll act as a servant leader coach and facilitator empowering teams to deliver highquality customercentric solutions while continuously improving flow predictability and collaboration.

Duties and Responsibilities

• Serve as a customercentric servant leader for one or more Agile teams fostering selforganization accountability and continuous improvement

• Coach engineers Product Owners and stakeholders on Scrum SAFe and LeanAgile principles to drive healthy highperforming teams

• Facilitate Agile ceremonies including Daily Standups Iteration Planning Reviews/Demos Retrospectives and Backlog Refinement ensuring they are purposeful timeboxed and outcomedriven

• Actively support Program Increment (PI) Planning and ARTlevel events enabling alignment and predictable delivery across teams

• Partner closely with Product Owners to maintain clear prioritized and healthy backlogs aligned to customer and business outcomes

• Drive delivery discipline by ensuring work items are properly sized estimated updated and closed according to team standards

• Use Azure DevOps metrics and queries to monitor backlog health sprint execution flow and aging work items

• Identify escalate and help remove teamlevel and crossteam impediments to improve flow and protect team focus

• Facilitate dependency management and crossteam collaboration within the ART to support reliable delivery

• Leverage delivery metrics (velocity throughput cycle time) to support forecasting transparency and datadriven continuous improvement

• Lead impactful retrospectives that result in measurable improvements and innovative ways of working

• Collaborate with Scrum Masters TPMs Product Owners RTEs and stakeholders to ensure alignment across the program

• Model collaborative agile leadership behaviors and help strengthen Agile adoption across the organization
  

Required Skills & Experience

• 35 years of experience as a Scrum Master or similar Agile delivery role supporting multiphase software programs

• Strong handson experience with Scrum and SAFe in an enterprise environment

• Proven ability to facilitate Agile ceremonies and PI Planning events with confidence and clarity

• Demonstrated success coaching teams and leaders toward higher levels of Agile maturity

• Experience using Azure DevOps (or similar tools) for backlog management delivery tracking and reporting

• Excellent communication facilitation and conflictresolution skills

• Bachelors degree in Computer Science Engineering Business Process Management or a related field (or equivalent experience)
  

Preferred Skills & Experience

• SAFe certification (SSM SPC) or equivalent Agile certification

• Experience supporting delivery across multiple teams or ARTs

• Background in technical or software delivery environments

• Strong experience using metrics to drive accountable delivery and continuous improvement

• Experience delivering Utilities & Energy solutions ideally including AMI (Automated Metering Infrastructure) or gridedge
  technologies
  

Benefits Info:
This position also includes a competitive benefit package including financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!

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