Audi Technology Expert

Audi Technology Expert

Audi Greenville aPechelesAutomotive Dealership Greenville NC

Full-Time one Saturday per month $38000-$45000 Benefits

About the Role

Audi Greenvilleis hiring an Audi Technology Expert the first smile our customers see when they pull onto the lot and the last trusted face they see when they drive home in their new Audi. This is a unique hybrid role that blends hospitality productexpertise and customer care. If you love cars love people and get genuinely excited about explaining how a virtual cockpit works for the tenth time that week we want to meet you.

Youllbe the connective tissue between our showroom our sales team and our guests making sure every visitor feels welcomed informed and confident from the moment they arrive through long aftertheyvetaken delivery.

What Youll Do

Guest Arrival & Showroom Experience

• Warmly greet every customer who walks in or pulls up to the dealership

• Quicklyidentifywhethertheyrehere for sales service pickup or just browsing

• Gather key information about their vehicle interests and needs

• Hand off qualified buyers to the right salesperson with context so theydonthave to repeat themselves

Vehicle Delivery & Product Expertise

• Lead new andpre-ownedvehicle deliveries walking customers through features like MMI Audi virtual cockpit driverassistancesystems charging (for e-tron models) and pairing their phone

• Make sure every customer leaves feeling confident behind the wheel not overwhelmed

• Set upmyAudiaccounts Audi connect services and any apps the customer wants configured

Aftersales & Follow-Up

• Conduct post-delivery follow-up calls and check-ins to answer questions and surface any concerns

• Reach out to past customers for service reminders satisfaction surveys and brand events

• Help resolve small tech or feature questions by phone text or a quick return visit

Lot & Showroom Support

• Help keep the lot organized vehicles staged and the showroom presentation sharp

• Move and stage vehicles for deliveries photography and test drives

• Support the sales team with whatever else keeps the day running smoothly

What Were Looking For

• Genuine people skills yourewarm curious and comfortable starting conversations with strangers

• A real interest in cars and technology (Audi experience is a big plus butwelltrain the right person)

• Comfort with smartphones tablets infotainment systems and walking others through techtheyvenever used

• Strong communicationskills both in person and over the phone

• Professional appearance and the kind of reliability a luxury brand demands

• Valid drivers license with a clean driving record

• Ability to workoneweekendper month

• High school diploma or equivalent; some college preferred but notrequired

Nice to Have

• Previousexperience in automotive hospitality luxury retail orcustomer-facing tech role (Apple Store Tesla Genius Bar concierge etc.)

• Familiarity with Audi VW Group or other premium brands

• Bilingual skills

What We Offer

• Competitive pay:$18 per hour performance bonuses

• Medical Dental and Vision insurance

• 401(k) with company match

• Paid time off (Earn 3days vacationat 6 Months)

• Employee vehicle purchase and service discounts

• Ongoing Audi brand and product training (including factory certifications)

• A career pathintosales service advising or management for those who want to grow!

PechelesAutomotiveis an equal opportunity employer.