Commercial Account Executive or Account Manager

Job Description

Commercial Account Manager/Producer/CSR/Operations

Job Summary

Seeking experienced and motivated professionals to join a growing team as Commercial Account Managers Commercial Producers Customer Service Representatives (CSR) or Operations Specialists. This is an exciting opportunity to be part of a dynamic and family-oriented organization that specializes in Property & Casualty (P&C) insurance with a focus on commercial lines particularly in the hospitality and self-storage sectors. The ideal candidate will have a strong background in commercial insurance a builder mentality and the ability to thrive in a fast-paced entrepreneurial environment.

Compensation Package

• Salary Range: $50000 - $200000 (commensurate with experience)
• Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Manage a growing book of business focusing on hospitality and self-storage accounts ranging from $25000 to $400000 in size
• Provide end-to-end servicing of accounts including quoting new and renewal business (approximately 40% new business 20% renewals)
• Build and maintain strong client relationships ensuring high levels of customer satisfaction
• Collaborate with internal teams to improve processes increase efficiency and scale operations
• Act as a critical thinker and problem solver contributing to the growth and success of the organization
• Support the transition from offshore administrative resources and assist in building a robust back-office team

Qualifications/Requirements

• Minimum of 5 years of experience in commercial insurance with a strong understanding of Property & Casualty lines
• Active 2-20 insurance license is required
• Proficiency in insurance software such as EZLynx; familiarity with AMS360 is a plus
• Proven ability to work independently and take initiative in a resource-limited environment
• Strong critical thinking problem-solving and organizational skills
• A builder mentality with a focus on improving processes and scaling operations for long-term success
• Excellent communication and interpersonal skills
• Ability to travel to client sites as needed (for producers only)

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