Senior Software Engineer, AI Product Insights

About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29000 companies including Workday Pinterest LG and Rakuten Viber Mixpanels AI-first digital analytics help teams accelerate adoption improve retention and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics session replay experimentation feature flags and metric trees. Mixpanel delivers insights that customers trust. Visit to learn more.

About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29000 companies including Workday Pinterest LG and Rakuten Viber Mixpanels AI-first digital analytics help teams accelerate adoption improve retention and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics session replay experimentation feature flags and metric trees. Mixpanel delivers insights that customers trust. Visit to learn more.

About the Team

The Proactive Insights team is a newly formed team at the center of Mixpanels AI-first analytics vision. With a greenfield charter were building the intelligent layer that transforms Mixpanel from a tool you query into a partner that works for you.

We answer the question every data-driven team asks: What changed why and what should I do about it We proactively keep users informed about what matters in their data delivering the right insights and recommendations at the right time to the right places both inside and outside of Mixpanel.

Some examples of what we are building:

• AI-powered root cause analysis: intelligent agents that diagnose why metrics changed identify contributing factors and recommend what to do next
• AI automations for KPI monitoring: always-on agents that track your key metrics and deliver insights to Slack email or directly in Mixpanel
• Intelligent alerts and anomaly detection: monitoring powered by models like TimesFM that surfaces meaningful shifts in your data

About the Role

As a Software Engineer on Proactive Insights youll build the features that transform how teams stay on top of their data. Youll work across the full stack from React frontend experiences to Python backend services to integrating with our query engine to ship workflows that surface insights users didnt know to ask for. Youll collaborate closely with Product and Design to shape what proactive analytics looks like and with our AI Engine team to leverage shared infrastructure for orchestration evaluation and observability.

This is a high-impact role on a small fast-moving team where your work will define a new product category for Mixpanel.

Responsibilities

• Build AI-powered features end-to-end from agent logic and query orchestration to frontend visualization and delivery
• Design and implement user experiences for surfacing automated insights: dashboards notifications digests and interactive analysis flows
• Collaborate with Product and Design to define what proactive analytics looks like and how users interact with AI-generated insights
• Partner with the AI Engine team to integrate shared tooling for agent orchestration evaluation and observability
• Instrument tracking and build dashboards to measure feature adoption and the quality of AI-generated insights
• Participate in team on-call rotation to improve our systems and keep them healthy

Were Looking For Someone Who Has

• Bachelors degree in Computer Science Mathematics a related field or equivalent practical experience
• 2 to 5 years of professional software engineering experience
• Strong full-stack fundamentals: youre comfortable working across frontend backend and data layers
• Excellent debugging and technical investigation skills
• Strong technical communication ideally with experience collaborating in an asynchronous remote environment
• Ability to move fast and iterate in ambiguous greenfield problem spaces: you take ownership and focus on delivering value to users
• A data-driven mindset and genuine curiosity about how people use analytics tools
• A desire to be on the forefront of leveraging AI to drive product improvement at thousands of companies

Bonus Points For

• Experience building with LLMs AI agents or tool-use frameworks
• React / TypeScript experience
• Django / Python experience
• Familiarity with analytics or observability platforms
• Interest in information retrieval anomaly detection or statistical analysis

Benefits and Perks

• Comprehensive Medical Vision and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K) Wellness Benefit Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data experience and collective wisdom to drivepowerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers needs ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems making sophisticated things accessible.

Why choose Mixpanel

Were a leader in analytics with over 9000 customers and $277M raised from prominent investors: like Andreessen-Horowitz Sequoia YC and most recently Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling reliability design and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel we are focused on things that really matterour people our customers our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women people with disabilities veterans underrepresented minorities and LGBTQ people to apply. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable we will consider for employment qualified applicants with arrest and conviction records. Weve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.