Senior Manager, Communications StoryWorks Operations

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

StoryWorksdefines howSharkNinjatells its story.

We are hiring a Senior Manager Communications / StoryWorks Operations to lead planning coordination and execution across the team. The Senior Manager Communications / StoryWorks Operations is responsible for ensuring work is clearly prioritized well-coordinated and delivered on time across multiple workstreams.

You will maintain a clear view of what is in progress across StoryWorks and work closely with team leads to ensure priorities are aligned and execution stays on track. As the Senior Manager Communications / StoryWorks Operations you will identify conflicts gaps and dependencies early and help resolve them so teams can move quickly and stay focused.

This role requires strong program management skills and sound judgment. You will work across teams to keep work moving bring structure to complex initiatives and ensure that plans translate into execution.

At key company moments the Senior Manager Communications / StoryWorks Operations will lead the operational coordination behind major initiatives announcements and events ensuring teams are aligned and execution is seamless.

Responsibilities:

• Lead planning and coordination acrossStoryWorks ensuring alignment across multiple workstreams
• Maintain a clear up-to-date view of all work in progress including priorities timelines and ownership
• Drive prioritization across competing initiatives in partnership with team leads
• Identify and manage dependencies risks and conflicts resolving or escalating as needed
• Ensure work is sequenced effectively so teams can execute without delays or duplication
• Partner with team leads and senior stakeholders to turn priorities into clear actionable plans
• Track progress against key initiatives and ensure follow-through on commitments
• Lead operational coordination during key company moments including major announcements initiatives and events
• Manage budgets vendor relationships and external partners supporting StoryWorks
• Coordinate workflows across a high volume of content including written visual and multimedia formats
• Introduce tools and ways of working that improve coordination visibility and efficiency including practical use of AI where appropriate
• Create clear simple ways for teams to stay informed on priorities and progress
• Continuously improve how work is coordinated and executed across the team

Skills Required:

Experience

• 8-12 years in program management operations consulting or similar roles
• Experience building and managing workflows or operating processes within communications marketing or creative organizations
• Proven ability to manage complex cross-functional workstreams with multiple stakeholders
• Experience working with senior leaders and driving alignment across teams
• Experience working within communications marketing or creative teams with exposure to high-volume multi-format content production (editorial video social or similar)

Core Skills

• Strong organizational and prioritization skills across multiple concurrent initiatives
• Ability to identify dependencies risks and gaps early and take action
• Clear and direct communicator who can align teams and drive decisions
• Strong attention to detail and follow-through
• Familiarity with modern project management and workflow tools (e.g. Airtable Wrike Asana ) with the ability to use them to improve visibility and coordination

Ways of Working

• Comfortable taking ownership and making decisions to keep work moving
• Able to operate in fast-paced environments with shifting priorities
• Strong bias toward action and execution
• Focused on clarity and simplicity over process and bureaucracy

Mindset & Attributes

• Rarely Satisfied always looking to improve how the team operates
• High ownership and accountability for outcomes
• Pragmatic and solution-oriented
• Comfortable stepping in and leading during high-stakes moments
• Interested in how tools and technology including AI can improve how work gets done

Location:

This role is based inNeedham MAwith a hybrid working model.