Project Manager, Commercial Operations

At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers.

As Project Manager Commercial Operations you will lead and manage strategic projects for Commercial Operations within the Innovations and Analytics team including projects delivered by the Data and Analytics CoE and other Commercial Operations initiatives that drive digital transformation analytics adoption and process innovation. This role ensures successful delivery of projects by applying best-in-class project management practices fostering collaboration across business and technical teams and aligning outcomes with organizational goals.

In this role a typical day will include:

• Project Leadership: Plan execute and deliver Commercial Operation and Data Analytics CoE initiatives to include Salesforce development projects on time within scope and budget.
• Cross-functional Collaboration: Engage with CoE team franchise and region business leaders IT teams and external vendors to define requirements manage expectations and ensure alignment.
• Serve as the primary liaison between the CoE and other internal/external project teams for project progress and delivery.
• Project Delivery: Apply agile predictive and/or hybrid methodologies and tools to manage iterative development testing and deployment cycles.
• Risk & Issue Management: Identify assess and mitigate project risks; escalate issues as needed to ensure timely resolution.
• Reporting & Analytics: Track project performance using KPIs and dashboards; provide clear and actionable status updates to leadership.
• Drive innovation by identifying opportunities for automation analytics and process optimization within Commercial Operations and the Data Analytics CoE.
• Support continuous improvement initiatives and contribute to the development of best practices for project delivery.
• Change Management: Support adoption of new tools and processes through effective communication and training strategies.
• Compliance & Standards: Ensure all projects adhere to company policies data governance and security standards.

Minimum Work Experience

Must have foundational knowledge of MS Suite and MS Visio; Jira Salesforce and ServiceNow.

Experience working with analytics teams.

Preferred: 2 years managing Salesforce or CRM-related projects.

Preferred: Experience with analytics platforms data visualization tools and digital transformation initiatives is highly desirable (e.g. Tableau MS PowerBI SQL Python AWS).

Preferred: Experience working in healthcare or pharmaceuticals.

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.