Union Save A Lot Key Holder

Department: Retail FLSA Status:Non-ExemptReports To: Store Manager Job Category:6 (Support)PURPOSEThe Key Holder directs daily activities of store team members during assigned shifts in the absence of the Store Manager or Assistant Store Managers. Responsible for store operations including opening/closing protecting store property and funds monitoring employee performance maintaining store conditions safety security and sanitation programs. Ensures excellent customer service and completes all duties according to company AND RESPONSIBILITIESOpen and close the store per established reports to scheduled shifts on time and prepared to and monitor day-to-day activities of full-time and part-time team with customers in a friendly and courteous manner; resolve complaints including exchanges and complaints and follow up to correct front-end administrative duties: cash handling till prep cash drops/pick-ups gift card sales/ electronic store reports bag/video checks and report to Store cashier duties when employee issues (disciplinary cash discrepancies attendance performance) to Store or District vendor deliveries and respond promptly to vendor merchandise and ensure store meets company health and safety emergency and loss prevention store sanitation and complete sweep in hiring panels without decision-making other duties as assigned including cross-department workMust Adhere to a uniform dress code QUALIFICATIONS AND SKILLSMinimum 18 years old; High School diploma or equivalent is preferred Comprehensive product knowledge; ability to train team supervisory experience is a work history attendance safety and performance math skills flexible and able to travel between customer service teamwork and problem-solving REQUIREMENTSReach bend balance lift and transport objects 2050lbs (occasionally up to 80lbs).Stand walk or move about for extended pull grasp twist and perform sawing motions for extended in freezers coolers inside/outside the store all weather conditions and delivery is a non-management position with no authority to make final decisions regarding hiring termination promotion demotion or other tangible employment actions. The role may however provide feedback or recommendations as part of the decision-making ACKNOWLEDGMENTThis job description provides a general overview of the roles primary responsibilities and is not intended to be an all-inclusive list of duties. The employee may be asked to perform additional tasks or take on other duties as assigned to support business needs.