Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering exceptional experiences for our customers and fostering an inclusive culture where employees feel respected valued and empowered to contribute to the companys success.

As a Product Owner IIII within PNCs Technology organization you will be based in Pittsburgh PA Dallas TX or Phoenix AZ and play a critical role supporting enterprise-scale backend and platform technologies that enable reliability monitoring observability and analytics across the firm.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Role Summary
PNC is seeking an experienced Technical Product Owner with a strong foundation in Business Analysis to support enterprise backend platforms. This role blends strategic product ownership with hands-on execution and administrative rigor making it well suited for a Product Owner who has grown from a Business Analyst background and is comfortable operating in complex highly regulated environments.

The Product Owner IIII typically supports two to three enterprise platforms concurrently and works in close partnership with engineering teams architecture site reliability and operations and vendor partners to ensure successful delivery and ongoing platform health.

Key Responsibilities
Product Ownership & Planning
Serve as the Product Owner for assigned enterprise backend platforms ensuring alignment to business objectives technical strategy and operational priorities
Own product prioritization decisions balancing near-term operational needs risk reduction and long-term platform strategy
Develop and maintain annual product roadmaps and lead quarterly planning activities
Identify and manage dependencies and sequencing across multiple products and workstreams

In this capacity the Product Owner IIII acts as the primary point of accountability for platform outcomes ensuring that work delivered by engineering crews aligns to enterprise standards and agreed-upon priorities.

Backlog & Delivery Execution
Maintain end-to-end ownership of the product backlog including backlog buildout grooming refinement and prioritization
Translate complex technical operational and compliance requirements into clear actionable user stories
Perform significant administrative and documentation activities including requirements documentation process flows and platform artifacts
Partner closely with Scrum Masters and Engineering teams to support sprint planning execution and delivery

This role requires comfort operating at a detailed level with a strong emphasis on documentation traceability and follow-through to support auditability and operational readiness.

Technical & Operational Focus
Demonstrate working knowledge of Site Reliability Engineering (SRE) or Site Reliability Center operating models
Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability reliability performance and observability
While this role is not responsible for hands-on engineering a strong technical aptitude and ability to engage in deep technical discussions with platform teams is essential.

Stakeholder & Vendor Engagement
Engage with technical and business stakeholders to gather requirements align priorities and manage expectations
Support vendor relationship management including participation in vendor evaluations roadmap discussions and contract conversations

The Product Owner IIII serves as a key liaison across internal teams and external partners ensuring transparency alignment and timely communication.

Product & Technology Portfolio
The Product Owner III will support a subset of enterprise platforms within the broader technology portfolio. Specific assignments may vary over time and may include but are not limited to the following:
Monitoring & Observability: BigPanda Dynatrace Grafana
Analytics & Logging: Elastic / LogScale Glassbox
Configuration & Change Management: Evolven
Other enterprise backend or infrastructure platforms

Required Qualifications
Proven experience functioning as a Product Owner in an Agile environment
Strong Business Analyst skill set with demonstrated requirements gathering and documentation experience
Experience owning prioritization product roadmaps and planning cycles
Technical aptitude with backend platform or enterprise systems
Experience supporting multiple products or concurrent workstreams
Strong written and verbal communication skills and experience working within Agile/Scrum frameworks


PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value.
• Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives.
• Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.
• Works closely with the Scrum Master(s) and development team(s) to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability Communication Cross-Team Collaboration Customer Solutions Data Visualization Prioritization Scrum Team-Building User Experience (UX) Design

Competencies

Agile Development Business Acumen Design Thinking Effective Communications Innovation Interpersonal Relationships IT Standards Procedures & Policies Managing Multiple Priorities Organizational Leadership Planning and Organizing Solutions Development

Work Experience

Roles at this level typically require a university / college degree with 5 years of industry-relevant experience. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

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