Software Implementation Engineer (AI and Agentic Workflows) – Durban (Hybrid)

Accountancyplacements

Job Location:

Durban - South Africa

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Software Implementation Engineer (AI and Agentic Workflows) Durban (Hybrid)
Our client is seeking a meticulous and result-driven Software Implementation Engineer to join their team in this high-impact engineering and consultative position.

Responsibilities:

Agentic Architecture: Design and deploy multi-step autonomous workflows using modern orchestration frameworks (e.g. LangGraph CrewAI or PydanticAI) to manage end-to-end customer journeys
Enterprise Systems Integration: Lead deep-level integrations with CRMs (Salesforce HubSpot) and communication APIs (WhatsApp SendGrid). You will be responsible for defining the Tools and Functions that agents use to interact with the real world
Event-Driven Automation: Build and orchestrate AI agents utilising Webhooks and Triggers to ensure near real-time data synchronisation between LLM outputs and client databases
Agentic Evaluation (Evals) & Reliability: Design rigorous testing protocols to ensure AI agents operate within enterprise guardrails handling edge cases with high confidence and seamless Human-in-the-Loop (HITL) handoffs
Consultative Scoping: Partner with client stakeholdersfrom technical leads to C-suite executivesto translate vague business objectives into robust scalable technical requirements
Performance & ROI Analytics: Monitor post-launch observability metrics (latency token cost task completion rates) to demonstrate clear business value through data-driven reporting

Requirements

The Agentic Stack: Deep practical experience with LLM Orchestration RAG (Retrieval-Augmented Generation) and Function Calling. You understand the difference between a simple chain and a cyclic reasoning-based agent
Integration Mastery: Expert proficiency in RESTful APIs Webhook architectures and managing asynchronous data flows
Data Literacy: Strong ability to process map and transform disparate enterprise schemas using Python and the pragmatic use of Excel for data cleaning
Technical Diplomacy: Exceptional communication skills. You can explain probabilistic outputs to a non-technical stakeholder without losing their trust
Operational Discipline: High focus and the ability to manage complex implementation timelines in a fast-paced remote environment

Due to the high volume of applications received only suitable candidates who meet the criteria of this vacancy will be contacted.

Required Experience:

Unclear Seniority

Software Implementation Engineer (AI and Agentic Workflows) Durban (Hybrid)Our client is seeking a meticulous and result-driven Software Implementation Engineer to join their team in this high-impact engineering and consultative position.Responsibilities:Agentic Architecture: Design and deploy mult...

Responsibilities:

Agentic Architecture: Design and deploy multi-step autonomous workflows using modern orchestration frameworks (e.g. LangGraph CrewAI or PydanticAI) to manage end-to-end customer journeys
Enterprise Systems Integration: Lead deep-level integrations with CRMs (Salesforce HubSpot) and communication APIs (WhatsApp SendGrid). You will be responsible for defining the Tools and Functions that agents use to interact with the real world
Event-Driven Automation: Build and orchestrate AI agents utilising Webhooks and Triggers to ensure near real-time data synchronisation between LLM outputs and client databases
Agentic Evaluation (Evals) & Reliability: Design rigorous testing protocols to ensure AI agents operate within enterprise guardrails handling edge cases with high confidence and seamless Human-in-the-Loop (HITL) handoffs
Consultative Scoping: Partner with client stakeholdersfrom technical leads to C-suite executivesto translate vague business objectives into robust scalable technical requirements
Performance & ROI Analytics: Monitor post-launch observability metrics (latency token cost task completion rates) to demonstrate clear business value through data-driven reporting

Requirements

The Agentic Stack: Deep practical experience with LLM Orchestration RAG (Retrieval-Augmented Generation) and Function Calling. You understand the difference between a simple chain and a cyclic reasoning-based agent
Integration Mastery: Expert proficiency in RESTful APIs Webhook architectures and managing asynchronous data flows
Data Literacy: Strong ability to process map and transform disparate enterprise schemas using Python and the pragmatic use of Excel for data cleaning
Technical Diplomacy: Exceptional communication skills. You can explain probabilistic outputs to a non-technical stakeholder without losing their trust
Operational Discipline: High focus and the ability to manage complex implementation timelines in a fast-paced remote environment

Due to the high volume of applications received only suitable candidates who meet the criteria of this vacancy will be contacted.

Required Experience:

Unclear Seniority