UX Strategist (Research Foundations) 1 year fixed-term contract

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Location: Sophia Bulgaria

Contract Duration: 1 Year

Job Description: We are seeking a talented and experienced UX Strategist to join our team in Sofia Bulgaria on a one-year this role you will focus on developing and implementing frameworks that enhance our understanding of user behavior and UX metrics.

Project Key Responsibilities Tasks to Complete:

1. Metric Development and Alignment:

o Deliver strategic recommendations for behavioral KPI metrics that align with broader company objectives.

o Develop a comprehensive proposal for behavioral metric tracking ensuring consistent UX metrics application across different sub-solutions and Lines of Business (LOBs) by the end of 2026.

o Develop a unified UX/PX taxonomy classification model.

o Ensure UX/PX taxonomy is integrated into the UX Insights Hub by Q3 and the One Product Planning Workspace by year-end.

Qualifications:

Proven experience in UX strategy and research with a strong portfolio of successful projects.

Expertise in developing and implementing UX metrics and evaluation frameworks.

Strong analytical skills and the ability to transform complex data into actionable insights.

Experience with taxonomy development and classification models.

Excellent communication and interpersonal skills.

Ability to collaborate effectively with cross-functional teams and stakeholders.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 452232 Work Area: Administration Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Limited Full Time Additional Locations: #LI-Hybrid