Admissions Clerk- Full Time
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Job Location:
Winnsboro, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION: ADMISSION CLERK
DEPARTMENT: HOSPITAL ADMISSIONS
FLSA STATUS: NON-EXEMPT
SCHEDULE: DAY SHIFT 12 HOUR SHIFTS 7 ON / 7 OFF
JOB SUMMARY:
The Hospital Admissions Clerk is responsible for registering patients collecting and verifying personal and insurance information and ensuring accurate and efficient patient registration and admission into the hospitals electronic health record system. This role serves as a key point of contact for patients visitors and medical staff helping to ensure smooth administrative and clerical operations in the admissions department.
Positions Directly Supervised: None
Regular Contact with: All hospital personnel and the public.
MISSION STATEMENT:
As an integral part of our community Franklin Medical Centers mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate capable and personalized treatment to our patients and their families always keeping in mind that our responsibility is to the health needs of the people.
QUALIFICATIONS:
Knowledge Skills and Abilities Required:OSHA EXPOSURE CATEGORY: A
Has exposure to blood borne pathogens
Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race color religion national origin age gender sex disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
DEPARTMENT: HOSPITAL ADMISSIONS
FLSA STATUS: NON-EXEMPT
SCHEDULE: DAY SHIFT 12 HOUR SHIFTS 7 ON / 7 OFF
JOB SUMMARY:
The Hospital Admissions Clerk is responsible for registering patients collecting and verifying personal and insurance information and ensuring accurate and efficient patient registration and admission into the hospitals electronic health record system. This role serves as a key point of contact for patients visitors and medical staff helping to ensure smooth administrative and clerical operations in the admissions department.
JOB RELATIONSHIPS:
Responsible to: Hospital Admissions SupervisorPositions Directly Supervised: None
Regular Contact with: All hospital personnel and the public.
MISSION STATEMENT:
As an integral part of our community Franklin Medical Centers mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate capable and personalized treatment to our patients and their families always keeping in mind that our responsibility is to the health needs of the people.
ESSENTIAL JOB FUNCTIONS:
- Greet and assist patients and visitors in a courteous and professional manner
- Register new patients and update existing patient records in the hospitals electronic health record (EHR) system
- Assist with interviewing patients or their representatives to obtain required personal medical and insurance information
- Promptly notify emergency personnel or nursing staff of emergent or urgent patient cases requiring immediate attention
- Report patients exhibiting signs or symptoms of infectious or communicable diseases to nursing or clinical staff in accordance with hospital infection control policies
- Verify and enter patient demographics insurance information and medical details accurately
- Collect and process required forms signatures and consent documents
- Prepare patient identification materials such as wrist bands identification labels and records
- Explain hospital policies admission procedures and patient rights
- Collect assemble and ensure accuracy of patient admission documents and forward to appropriate department
- Collect co-payments deductibles and other required fees; issue receipts as needed
- Schedule patient admissions and coordinate with nursing emergency and clinical departments when applicable
- Maintain confidentiality and comply with HIPAA and hospital privacy standards
- Answer phones respond to inquiries and direct calls to appropriate departments and personnel.
- Maintain a clean and organized workstation; sanitize equipment and surfaces as required
- Monitor and replenish office and patient admission supplies as needed
- Report any unsafe conditions equipment malfunctions or workplace hazards to the appropriate supervisor and department
- Assist with training new admission clerks as directed
- Attend and participate in workshops seminars etc. as approved
- Promptly report disturbances disruptive behavior or violent situations to the Emergency Department Supervisor Admission Supervisor and Security when applicable following hospital safety protocols
- Notify the Admission Supervisor of any issues concerns unusual occurrences or delays affecting patient flow safety or service quality
- All other duties as assigned
QUALIFICATIONS:
Education and Training:High school diploma or equivalent is preferred
Work Experience: Previous experience in a hospital medical office or customer service setting is preferred.Knowledge Skills and Abilities Required:
- Strong written and verbal communication skills
- Strong interpersonal skills
- Professional and compassionate patient interaction
- Excellent attention to detail and accuracy
- Data entry and record management accuracy
- Ability to read and write effectively
- Ability to multitask when completing several tasks at once
- Strong organizational skills
- Ability to work in a fast-paced environment while managing and prioritizing multiple tasks at the same time
- Ability to handle confidential information professionally and in accordance with HIPAA
- Proficient with hospital information systems EHR software and Microsoft Office
Physical Requirements:
- Prolonged periods of remaining in a stationary position at a desk and working on a computer
- Frequent use of hands wrists and fingers to operate a computer keyboard mouse telephone and other office equipment
- Occasionally move about the registration area and facility campus to access file cabinets office machinery patient care areas other departments etc.
- Frequently position self such as bending stooping reaching kneeling or twisting to maintain files retrieve files access/move office supplies/equipment assist patients etc.
- Ability to communicate information accurately so others will understand
- Ability to hear and respond to patients telephone calls alarms and normal office conversations
- Visual acuity sufficient to read printed documents computer screens and handwritten materials
- Frequently move lift push or pull boxes equipment files wheel chairs carts etc. weighing up to 25 pounds across the office for various needs.
- Ability to push wheelchairs and assist patients in a safe and controlled manner
Has exposure to blood borne pathogens
Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race color religion national origin age gender sex disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Junior IC
About Company
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