Casual Receptionist, Transitional Health

Job Description

If you take pride in being compassionate honest professional and safe consider a rewarding career as aCasualReceptionistatWest Bedford Transitional Health where you will help redefine how patients transition from hospital to home.

This innovative facility integrates data and technology into patient assessment care delivery and communication while providing specialized person-centred support for individuals who no longer require hospital-level treatment but needadditionalcare to safely return home or transition back into their community. Our team is committed to dignity safety and clinical excellence in every interaction.

Reporting to the Manager of Transitional Services the Receptionist performs public contact work in greetingscreeningand routing callers and visitors; performs clerical and related tasks asrequired.

Meaningful Benefits

You will be part of a supportive and talented team dedicated to providing high-quality care and creating positive experiences for every patient we serve. As an established and respected organization in the healthcare sectorShannexoffers opportunities for growthdevelopmentand advancement. And at the end of every day you will knowyouvemade a measured difference in the lives of our include:

• Free onsite parking

• Access to thousands ofperksvendors and discounts through ourWorkPerksprogram including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events

• Access to continuing education and training throughShannexsCentre of Excellence

• Opportunities to be part of sector innovation and continuous improvement initiatives

• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assistwith scheduling staff using the Workforce system ensuringappropriate coveragefor all shifts.

• Receive and respond to staff absencesidentifyingcoverage gaps and finding suitable replacementsin a timely manner.

• Complete the Daily DSA (Daily Staffing Analysis) report making necessary updates and edits throughout the day.

• Maintain open and effective communication with the staffing team to relay shift needs and coverage priorities.

• Initiate call outs during each pay period to fill any open or vacant shifts working to ensure staffing levels are met proactively.

• Establishesmaintains processes and updates files records and other documents including master lists client admissions/ transfers / discharges.

• Monitors fire alarm panel security alarm panel and front door and follows safety and security duties as per facility policy.

• Ensures client safety by following and applying all standard operational procedures safe work practices and training provided.

• Overnight performs hourly checks throughout the night to ensure all doors and secured.

• Receives and routes telephone calls greets and directs visitors asappropriate; provides routine information and responds to inquiries from clients visitors and staff; refers toappropriatepersonas necessary.

• Sorts and distributes incoming and outgoing mail and couriers; distributes forms reports and other documents toappropriate personneland departments.

• Performs a wide variety of typing assignments which are sometimes confidential in nature;operatespersonal computer to enter data draft edit revise and print letters tablesreportsand other material.

• Maintains and distributes all nursing forms.

• Prepares photocopies and facsimiles;operatesa variety of office equipment;maintainsand distributes office supplies.

• Performs basic routine bookkeeping functions including ordering supplies inputting Purchase Orders and Receiving Purchase Orders.

• Performs all other related duties as assigned.

About You

In addition to placing high value on continuous improvementcollaborationand accountability you bring:

• High School diploma or equivalent.

• 2-year Office Administration / Professional Secretarial diploma or university degree (i.e. Bachelor of Secretarial Science) is an asset

• Prior secretarial experience is considered an asset

• Having the knowledge and ability to use computers and information technology to improve efficiency. Utilizing various modes of technology in a safe and ethical way. Includes the ability to learn and engage withemergingtechnologies and adapting quickly to new systems and software.

• Ability to provide a clear criminal record and vulnerable sector check upon hire

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity diversity inclusion and belonging and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here every team member belongs. With locations across Nova Scotia New Brunswick and Ontario our team members help build communities that support connection wellbeing and longevity.

Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced addition Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information visit .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.