Exec Director, Facilities & Support Services Operations

Site: Brigham and Womens Faulkner Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The salary range for this position is $180K to $265K annually. At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will consider your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Job Summary

Responsible for overseeing the operational and strategic direction of facilities and support services across the organization ensuring safe efficient and high-quality service delivery. Manages infrastructure maintenance environmental services and safety programs while aligning facilities management with organizational goals and regulatory standards. Works closely with other departments to ensure an optimal physical environment for patient care staff productivity and operational effectiveness.

• Oversee facility operations maintenance and repair activities ensuring compliance with safety regulations and hospital standards.
• Develop and implement facilities management strategies to support hospital expansion sustainability initiatives and future growth.
• Manage environmental services ensuring a clean safe and patient-friendly environment across all hospital areas. Ensures compliance with Infection Control Guidelines.
• Coordinates safety and emergency preparedness programs maintaining readiness and compliance with all regulatory requirements.
• Develop and manage budgets for facilities and support services optimizing resources and ensuring cost-effective operations.
• Collaborate with clinical and administrative leaders to align facilities and support services with patient care needs and operational goals.
• Leads the assessment and integration of new technologies and systems to improve service efficiency and quality.
• Oversee vendor and contract management for facilities services ensuring high performance and cost-effectiveness from external partners. Outside and within a union environment
• Implement performance metrics to evaluate and enhance service delivery safety standards and operational efficiency across facilities and support services.

Skills and Abilities:

• Strong knowledge of facilities management safety regulations and healthcare compliance standards.
• Proven leadership managing multi-functional teams and complex operations.
• Excellent communication and interpersonal skills for effective collaboration with hospital staff and external vendors
• Financial management expertise including budgeting resource allocation and cost control within facilities operations.
• Proficiency in performance improvement methodologies and data-driven decision making to enhance service quality and efficiency.
• Stay proactive on current emerging trends in facilities management sustainability and healthcare infrastructure.

Requirements:

• Bachelors Degree
• Masters Degree preferred
• 8 10 years of experience in facilities management or healthcare operations
• 5 - 7 years in a leadership role
• 3-5 in a healthcare setting preferred

Default Addl Job Description

Onsite

1133 Centre Street

40

Regular

Day (United States of America)

Pay Range

$161657.60 - $235154.40/Annual

Grade

10

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2810 Brigham and Womens Faulkner Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework