Client Success Care Professional

Klipsch Senior Care Home Instead Terre Haute IN

Full-time Flexible Scheduling Available

Some jobs pay the bills. This one changes lives.

Right now somewhere in Terre Haute a senior is trying to stay in the home theyve lived in for decades. Theyre not ready to leave. They just need someone they can count onsomeone who shows up pays attention and genuinely cares whether theyre okay.

Thats who were looking for.

Not someone who just checks boxes. Someone who walks into a clients home and makes them feel like the most important person in the room. Someone who takes pride in the detailswho notices when somethings off who goes the extra mile without being asked and who ends every shift knowing they made today better for someone who needed it.

If thats youeven if youve never worked in home care beforewe want to talk.

This role isnt your average caregiving job

The Client Success Care Professional is a specialized roledesigned for people who are ready to bring more than just their hands to the work. Youre not just filling shifts. Youre the person we trust to set the tone for a new clients entire care experience.

Youll be among the first faces new clients seewhich means the trust you build in those early visits shapes everything that follows. Youll also work alongside other caregivers in challenging situations offering real-time coaching and modeling what great care looks like. And when coverage is needed you step inbecause continuity of care matters and youre someone who understands that.

This role calls for someone who is passionate about people dedicated to doing things right and driven to keep getting return youll have more impact than most caregivers ever get the chance to have.

What youll do

Start of care & client relationship building

• Serve as one of the first caregivers for new clientsyour job is to establish trust and set the foundation for a great care experience
• Build genuine relationships with clients and their families not just a care routine
• Support the development and refinement of individualized care plans through observation and honest communication

Caregiver support & hands-on coaching

• Work alongside caregivers in challenging situations providing real-time guidance and modeling best practices
• Reinforce training in the fieldwhere it actually sticks
• Be the steady professional presence that raises the bar for everyone around you

Direct care & fill-in coverage

• Provide direct hands-on care with skill patience and respect
• Cover fill-in shifts and call-offs to make sure clients never experience a gap in care

Day-to-day care responsibilities include:

Companionship & personal care

• Companionship and meaningful conversation
• Assistance with bathing grooming toileting and incontinence care
• Stabilization and walking assistance

Household support

• Meal preparation and kitchen clean-up
• Light housekeeping (dusting vacuuming changing linens)
• Laundry and ironing

Health & logistics

• Medication and appointment reminders
• Errands and accompanying clients to appointments
• Specialized care including Advanced Alzheimers/Dementia and Hospice support

Reporting

• Documenting daily activities and reporting significant changes in client needs
• Staying in regular communication with your supervisor and the office team

What were looking for

No experience requiredwell train you. What we cant train is who you are. Heres what were after:

• Youre passionate about people. Not just good with peoplegenuinely moved by the idea of making someones day better.
• You work hard. You dont cut corners you dont watch the clock and you take pride in doing things right even when no one is looking.
• You show up. Reliability isnt a bonus hereits everything. Your clients count on you and you take that seriously.
• Youre dedicated to growth. You want to learn get better and take on more responsibility over time.
• You treat people with dignity. Every client deserves to feel respected safe and seenand you make sure they do.

Why Home Instead at Klipsch Senior Care

Home Instead didnt just enter the senior care industrywe created it. For decades weve been setting the standard for what in-home care looks like when its done right. At Klipsch Senior Care weve built something even more personal: a team that feels like family guided by values we actually live.

• Paid training & certificationno experience needed. We invest in you from day one.
• Competitive pay with options for early pay referral bonuses and regular recognition
• Flexible schedulingwe work with your life not against it
• A team culture built on empathy integrity and genuine care for one another
• Real career growththis role is designed for people who want to go somewhere

Qualifications and Requirements

• Personal:Ability to treat and care for clients and their property with dignity and respect.
• Legal:
  • Possess a valid drivers license
  • Possess valid auto insurance
  • Must pass a criminal background check and drug screening
• Physical:
  • Ability to lift push or pull 25 pounds
  • Ability to bend twist stoop kneel and reach
  • Ability to adapt to various living environments and locations

Apply Today and Start Your Journey with Home Instead Where Your Care Counts!