HR Administrator

About the role

We are seeking a highly organised and proactive HR Administrator to join our HR Shared Services team in Caerphilly on a 6month fixedterm contract. This role is integral to delivering a highquality efficient HR administration service across the full employee lifecycle supporting both employees and managers across the business.

You will serve as a first point of contact for HRrelated queries providing timely and accurate guidance resolving issues where possible and escalating appropriately when required. The role requires a strong attention to detail a commitment to confidentiality and a focus on maintaining accurate employee data while delivering excellent customer service.

Key Responsibilities (but not limited)

• Provide efficient and accurate HR administration support across all stages of the employee lifecycle from recruitment through to exit

• Act as the first point of contact for employees and managers responding to HR queries and providing guidance or escalation where required

• Manage HR documentation confidentially and accurately within Workday ensuring data integrity at all times

• Support the upkeep and continuous improvement of HR procedures processes and best practices

• Work collaboratively with the wider HR team to deliver a consistent and positive employee experience

About you

Were looking for someone to be detailoriented and customerfocused HR professional who enjoys delivering a highquality administrative service. Comfortable working in a fastpaced environment you will be confident handling queries managing sensitive information with discretion and supporting managers and employees with professionalism. You will be well organised able to juggle multiple priorities and keen to contribute to continuous improvement within HR processes and ways of working.

• Previous experience in an HR administration or HR shared services role is desirable

• Strong attention to detail and a high level of accuracy

• Confident communicator with a customerfocused approach

• Ability to handle sensitive information with discretion and professionalism

• Comfortable working with HR systems (experience with Workday is an advantage but not essential)

• Well organised with the ability to manage multiple tasks and priorities

Benefits

• A competitive salary

• 25 days holiday plus bank holidays

• Hybrid working

• Pension scheme life assurance income protection

• Employee assistance programme and digital GP access

• Cycle to work scheme and discounts on shopping travel and more

• On site parking

Location: Caerphilly - we operate on a hybrid basis with 3 days in the office and 2 at home

About us

Were DS Smith we believe a better more sustainable tomorrow is possible with the right people who challenge and support one another to enact positive change. Today we operate in more than 30 different countries supporting customers across sectors like FMCG industrial and e-commerce. We deliver on quality service innovation and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform and were building the team to drive change across Europe and North America

To fulfil our purpose we aim to build a diverse motivated and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly differences are valued and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds bring different perspectives ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply even those not meeting all criteria.

#LI-CE