Lead UX Product Researcher Vendor Tools

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at Target:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

Target UX is a group of design content research and accessibility practitioners and experts with a passion for improving and innovating our digital experiences for Targets guests team members and partners. Here we pride ourselves on designing tangible inspiring and impactful solutions that serve all aspects of our business and being a part of the team means you will play a critical role for Targets digital experience by increasing ease simplicity value and delight for every touchpoint.

About the role:

As a Lead ProductResearcherwithin ourEnterpriseUX Teamyoullbe at the forefront of Targetsevolvingdigital experiencefor vendorand B2Btools shapingour vendor experienceand contributing togrowingbusinessrelationships andsupporting efficient workflows. You will evolve how we understandvendors experience needs and pain points with a particularfocus on theend-to-end experience of how wesupport our commercial customers.You will drivethe product development processforB2Btoolsensuring thattheseexperiences align withvendorneeds businessobjectives and technological feasibility.

As a Lead ProductResearcheryou will certifyrelevance and quality of insights through thoughtful assessment of risk establishment of clear success criteria and the use ofmethodologybased on sound research principles and addition you will serve as a catalyst to educate accelerate and activate product design and development to be masters of guest needs and apply that into their product.

Responsibilities:

• Serveasaleaderthroughout the research project life cycle recommending appropriatemethodology scoping and coordinating the entire processfacilitatingin-field research and post-research synthesis through analysis

• Provideexpert guidance in leading conducting and synthesizing qualitative research projects including but not limitedto:in person moderated testing remote moderated & unmoderated testing surveysjourney mapping and persona development benchmark studies concept testing onlineinterceptsandcontextual inquiries

• Leadsynthesis and analysis of research findings activating the insights gleaned through observations and interviews andidentifyingkey opportunity areas in the context of corporate strategic direction

• Use your influence toidentifyand pursue user-centric outcomes within and across products

• Effectivelyfacilitatemultiple cross functional working teams and collaborate across multipledesign and product teams

• Guide research process and mentor juniorresearchers