Community Relations CoordinatorSales Coordinator

THE COMPANY

Cogir Senior Living based in Scottsdale Arizona proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive growth-focused environment for our team members.

At Cogir our culture is rooted in the core values of human focus creativity and excellence which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

WHAT WE OFFER

• Compensation includes a base salary and commissions.
• Early access to paycheck.
• Health Dental Vision and Life Insurance.
• Paid Vacation Holidays and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

Position Summary

Under the direction of the Community Relations Director the Community Relations Coordinator supports occupancy goals while delivering a seamless high-touch experience for new residents and their families. This role is responsible for coordinating the move-in process supporting brand execution and ensuring the community consistently reflects a polished elevated presentation.

Serving as a liaison between departments the Coordinator plays a key role in ensuring operational excellence from first impression through move-in while providing sales support and coverage as needed.

Key Responsibilities

Move-In Coordination and Resident Experience

• Coordinate all aspects of the move-in process from deposit through move-in day
• Collect and track required medical documentation and paperwork
• Schedule and coordinate assessments with the care team
• Partner with maintenance to ensure timely high-quality apartment turns and readiness
• Coordinate keys apartment preparation and welcome home experience
• Serve as a primary point of contact for residents and families throughout the transition

Cross-Department Coordination

• Collaborate with Maintenance Dining Lifestyle Care Team and the Business Office
• Ensure clear communication and seamless execution of all move-in and resident-related needs

Brand and Social Media Execution

• Capture and share high-quality photo and video content that reflects the communitys lifestyle
• Maintain a consistent elevated social media presence aligned with brand standards
• Ensure all resident-facing materials and visual touchpoints reflect a refined and cohesive presentation

Events and Community Engagement Support

• Assist in the coordination and execution of on-site events and networking opportunities
• Support event presentation to ensure alignment with brand standards and overall experience

Sales Support and Coverage

• Provide sales coverage on designated days and as needed in the absence of the Community Relations Director
• Support walk-ins scheduled tours and follow-up communication
• Assist with CRM (Yardi) updates and task management under the direction of the Community Relations Director

Administrative and Systems

• Maintain accurate and timely records related to move-ins deposits and resident status
• Track move-in timelines and support internal communication across departments

Presentation and Environment

• Maintain all sales and tour spaces to ensure they are organized stocked and consistently presentation-ready
• Ensure collateral displays and materials reflect a high-end on-brand environment at all times

Additional Responsibilities

• Maintain inventory of tour materials collateral and promotional items
• Coordinate tour gifts and welcome items
• Support waitlist tracking and communication
• Develop a working understanding of community care levels and services

Qualifications

• 35 years of experience in customer service hospitality sales support or senior living
• Strong organizational skills with attention to detail
• Professional communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with CRM systems (Yardi preferred)
• Valid drivers license

CANDIDATE QUALIFICATIONS

Education:

• A High School diploma is required.
• A bachelors degree in marketing business or a related field is preferred or an equivalent combination of experience and education.

Experience Competencies and Skills:

• At least 2 years of experience in retirement housing hospitality or healthcare sales and marketing is preferred.
• Proven success in achieving sales goals and quotas.
• A positive team player mentality and passion for serving seniors.
• Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
• Knowledge of various computer systems particularly Excel Word and Outlook.
• Experience with Yardi or similar CRM software preferred.
• A valid drivers license.