Passenger Assistant Supervisor
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
6 Month Contract With A local Authority
Job Purpose
To support and supervise Passenger Assistants within the School Transport Team ensuring safe effective and high-quality transport services for students across Plymouth. The role focuses on staff support training performance management and maintaining strong operational standards.
Key Responsibilities
- Supervise and support Passenger Assistants across the Plymouth area
- Travel to various locations including accompanying Passenger Assistants and students on transport routes when required
- Deliver classroom-based training for Passenger Assistants
- Manage performance including providing feedback addressing issues and supporting absence management processes
- Respond to queries from parents schools Passenger Assistants and transport operators including handling challenging situations
- Complete Health & Safety documentation including incident reports and investigations
- Maintain accurate records using internal systems and databases
- Support continuous improvement of service delivery
- Undertake additional duties appropriate to the role as required
Requirements
- Full clean driving licence
- Access to a vehicle for travel across Plymouth
- Enhanced DBS check
- Proven supervisory experience including performance management training and absence handling
- Experience delivering training in a classroom setting
- Understanding of Health & Safety practices
- Strong communication and customer service skills
- Proficient in Microsoft Office and database systems
- Ability to work independently and use initiative
- Positive can-do attitude and a good sense of humour
- Experience working with Special Educational Needs (SEN)
Additional Information
- Hours: 29 hours per week Tuesday to Friday
- Pay: Bi-weekly payments
- Location: Plymouth (travel required across the local area)
