Digital Content Manager

About us Mō mātou

ACC exists to support people we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident. Were trusted highperforming and futurefocused with a strong commitment to prevention recovery and positive customer experiences.
You can find out more about the work we do at the role Mō te tūranga mahi

As Digital Content Manager you will set own and continuously evolve ACCs digital content and channel strategy ensuring content is used as a strategic lever to improve customer experience enable behaviour change and enhance ACCs reputation.

This is a senior leadership role where you will lead a multidisciplinary digital content team and provide strategic advice to senior leaders across the organisation. Youll shape how ACC plans governs creates and delivers content across key digital channels including our website social media email SMS video and other digital platforms.

Youll play a pivotal role in how customers interact with ACC ensuring people receive the right information at the right time through the right channels while supporting organisational priorities and ACCs longterm strategy.

This is a managerlevel leadership role within the External Engagement function. Applicants should demonstrate significant experience leading highperforming teams in complex digital or communications environments.

About you Mōu

Were looking for an experienced digital and content leader who thrives in complexity brings strategic clarity and enjoys building capable engaged teams.

We encourage you to apply if you have many (though not necessarily all) of the following:

• Significant experience leading digital content digital marketing or engagement teams in a large or complex organisation
• Strong people leadership capability including developing senior specialists and building sustainable team capability
• Deep current understanding of digital channels (web social media email SMS video) and content strategy
• Experience delivering publicfacing content that supports measurable customer behavioural or organisational outcomes
• Knowledge of government digital standards including accessibility (WCAG) plain language privacy and usercentred design
• Proven ability to influence senior leaders and work collaboratively across multiple functions
• Strong strategic thinking with the ability to lead through ambiguity change and competing priorities
• Excellent communication skills sound judgement and a reputationconscious customercentred mindset

We value potential and growth. If you bring the leadership mindset strategic capability and passion to make a difference wed love to hear from you.

Working at ACC Mō ACC

At ACC we embrace the rich tapestry of Aotearoa New Zealands cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we encourage applications from individuals of all backgrounds ethnicity national origin gender identity age and those with diverse abilities. It is important to us that people are free to be themselves at work.

The appointing salary for this role will sit between $138301 and$178000 (depending on skills and experience) and we offer an additional 9% superannuation contribution. ACC offer a comprehensive benefits package including an advantageous superannuation scheme with features like 0% contribution required by you optional life and income protection insurance and the flexibility to change to a locked plan at any time ensuring your financial security now and in retirement.

How to apply Me pēhea te tuku tono

Please attach your CV and a cover letter telling us why youre interested in this opportunity and what strengths you would bring to the role.

Applications will close at 5pm Monday 11 May 2026 however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.

Applications can only be accepted through the ACC Careers website. If you experience accessibility issues or have any questions about the role please contact.