High School Technology Support Clerk

Description:
8 hrs./day 10-month calendar
7:00 a.m. - 3:30 p.m.


Effective Date of Employment:
Beginning of the 2026-27 school year

Application Deadline:
April 29 2026 ï½ 4:00 p.m.

Application Procedures:
Internal Candidates and External Candidates: Apply on-line at

Qualifications:

• Demonstrated experience and knowledge of applications such as Microsoft Office Google Suite Spreadsheets and Schoology preferred.
• Demonstrated experience and knowledge of current operating systems such as Windows and iPad IOS preferred.
• Demonstrated experience and knowledge in troubleshooting mobile devices such as Chromebooks iPads printers and WiFi and Bluetooth connectivity.
• Demonstrated a basic understanding of classroom technology including projectors sounds systems Apple TV SMART Boards etc.
• Demonstrated interpersonal and written communication skills. Experience in student/teacher centered service.
• Demonstrated experience and proficiency working with a culturally ethnically racially and socioeconomically diverse school community is preferred.

Responsibilities:

• Provide guidance to students in the Library & Learning Commons including individual students study groups and large group activities.
• Offer iPad computer and media support in the Library & Learning Commons. Phone/helpline support
• Triage and assist with iPad and Chromebook issues especially ones related to accessing Schoology Google Drive Notability eBooks and other educational apps.
• Triage and resolve computer operating issues including but not limited to: logins/passwords printing accessing documents email access laptop projection and use of common software/programs (i.e. Schoology Infinite Campus GoogleDocs Microsoft products Destiny Discoveretc.).
• Support inventory repairs and check-out of books iPads and related technology equipment.
• Support the operation of software/apps including Schoology Destiny and other student/teacher resources.
• Monitor iPad & book inventory related to new and withdrawn students as well as device recovery etc. Facilitate communication between students/families regarding recovery and collection.
• Prepare reports on building printing usage tech support tickets and student mobile device recovery.
• Engage with students and teachers to encourage the effective use of library and technology resources.
• Attend all scheduled district and building technology support meetings.
• Take on other responsibilities as assigned that align with the roles goals and the schools mission. Examples may include assisting with special projects working with monitoring student- clubs in the spaceor contributing to Library & Learning Commons events.

Responsible To:
Building Principal

Compensation / Benefits:
RAVE Clerical Association ï½ Wage Group I: $25.17 - $28.25 Hourly- According to contractual agreement (based on 2025-26 contract)


If benefit eligible benefits are available to new employees effective the first day of active employment. Benefits include medical insurance dental insurance life insurance long term disability insurance sick-leave state pension plan tax-deferred retirement savings account and flexible spending account. Some employee groups also receive vacation holidays or personal leave. Benefit information is available atEmployee Benefits - Rosemount-Apple Valley-Eagan ISD 196


Our team of dedicated educators is committed to the mission ofEducating developing and inspiring our students for lifelong success.Our core values are student-centered based in empathy and integrity to support the wellbeing of the whole person and learning with high expectations for all. Our culture of collaboration fosters an environment of inclusivity engagement and belonging for all students and inspires a love of learning for all ages. Our vision is to provide the experiences that our students families and employees desire by developing the whole student and honoring diverse needs and cultures; engaging students with opportunities in academics arts and athletics (Triple A philosophy) and living our mission to prepare students for lifelong success.

District 196 is a Minnesota public school district of choice serving more than 29000 students and 160000 residents in the cities of Rosemount Apple Valley Eagan Burnsville Coates Empire Inver Grove Heights and Lakeville and Vermillion Township. District 196 is the third largest school district in Minnesota and among the largest employers in Dakota County with more than 4000 full- and part-time employees. District 196 has been named to Forbes list of Americas Best-in-State Employers multiple times based on a survey asking employees to rate their employers and how likely they would be to recommend them to others.

District 196 has 20 elementary schools (grades K-5); six middle schools (grades 6-8); four high schools (grades 9-12); an optional School of Environmental Studies for juniors and seniors; an Area Learning Center high school program; a K-12 special education school and a special education program serving young adults ages 18-22. The district also operates three learning centers that provide early childhood and Adult Basic Education services and offers extensive community education programs and classes for learners of all ages.

Equal Opportunity Employer
As required by Title IX and other state and federal nondiscrimination laws District 196 does not discriminate in employment or in any of its education programs and activities including vocational opportunities on the basis of sex race religion color creed national origin marital status familial status* disability status with regard to public assistance sexual orientation gender identity membership or activity in a local human rights commission* age or genetic information.* District 196 provides equal access to designated youth groups.

The Director of Human Resources Joel Milteer ï½ ) is thedesignated Title IX Coordinator and has also been designated to respond to employment-related inquiries regarding the districts non-discrimination policies. The Director of Elementary Education Jeremy Sorenson ï½ ) and the Director of Secondary Education Eric Hansen ï½ ) have been designated to respond to student-related inquiries regarding the districts non-discrimination policies. The Director of Special Education Janet Fimmen ï½ ) has been designated to respond to inquiries concerning the rights of a student with a disability. The mailing address for all directors isrd Street W Rosemount MN 55068. Title IX inquiries may also be referred to the Assistant Secretary of the US Office for Civil Rights (OCR).

*Asterisked categories are limited to employment-related discrimination and harassment.