FLEX Senior Quality Engineering

This is a temporary position.

The Quality Engineering Manager will be responsible for defining leading and executing the quality engineering strategy for a multiyear Loyalty Transformation Program. This program includes replatforming legacy capabilities integrating Salesforce with cloudbased microservices and coordinating multiple dependent programs.

The role requires experience operating in complex enterprise environments managing multiple test phases (functional integration regression performance near neighbor and end-to-end) and coordinating QA activities across shared environments and inflight programs.

Key Responsibilities

Quality Strategy & Governance

• Define and own the endtoend Quality Engineering strategy for the Loyalty Transformation aligned with phased releases and progressive activations.
• Establish quality standards test approaches and governance models across functional integration regression performance end-to-end and UAT testing.
• Define and enforce test entry/exit criteria defect severity models and quality gates in partnership with Release & Activation and Program Management.

Test Planning & Execution

• Lead the planning and execution of test cycles across multiple environments (DEV INT UAT PERF STAGE) ensuring alignment with release milestones.
• Coordinate integrated testing across Salesforce Channels APIs microservices data platforms and downstream systems.
• Ensure adequate test coverage for complex scenarios including data migrations loyalty accrual/redemption flows and crosssystem transactions.

Automation & Tooling

• Drive a test automationfirst approach including UI API and integration test automation aligned to CI/CD pipelines.
• Partner with DevSecOps teams to integrate automated tests into build and deployment workflows.
• Select standardize and govern QE tooling (e.g. test management automation frameworks defect tracking reporting dashboards).

Environment & Data Coordination

• Collaborate closely with Release & Activation and Environment Management teams to plan environment usage data refreshes and test sequencing.
• Ensure test data availability data masking compliance and synchronization across integrated systems.
• Support activation rehearsals cutover testing and postdeployment validation activities.

Defect Management & Risk Transparency

• Oversee defect triage prioritization and resolution across multiple teams and vendors.
• Provide transparent reporting on quality status defect trends and release risks to program leadership.
• Proactively identify quality risks related to scope changes environment constraints or crossprogram dependencies.

Leadership & Collaboration

• Lead and mentor QE leads and test teams across internal and vendor resources.
• Partner closely with Product Owners Engineering Leads Release & Activation Business Readiness and Operations teams.
• Align with other transformation programs to coordinate shared integration testing and avoid environment or schedule conflicts.

Technical Competencies

• Strong understanding of modern Quality Engineering practices including shiftleft testing and automationfirst strategies.
• Experience testing Salesforcebased solutions including integrations metadatadriven deployments and sandbox strategies.
• Working knowledge of APIs microservices eventdriven architectures and messaging platforms (e.g. Kafka/Confluent).
• Experience with test automation frameworks for UI and API testing.
• Familiarity with CI/CD pipelines build validation and automated quality gates.
• Understanding of performance scalability and resilience testing in cloud environments.
• Ability to interpret logs test results and defect patterns to guide rootcause analysis and remediation.

Qualifications

• 8 years of experience in Quality Engineering or QA leadership roles within largescale transformation programs.
• Proven experience managing quality across multiphase releases and complex enterprise ecosystems.
• Experience operating in hybrid delivery models (Agile SAFe or hybrid frameworks).
• Strong vendor coordination experience in outsourced or distributed delivery environments.
• Excellent stakeholder management communication and executivelevel reporting skills.

Engagement Expectations

• Active participation in sprint ceremonies release readiness forums and crossprogram synchronization meetings.
• Regular reporting on quality metrics risks and readiness status.
• Availability during critical test cycles cutover rehearsals and production activation windows as required.

Success Measures

• Highconfidence releases supported by clear quality metrics and risk transparency.
• Reduced defect leakage into UAT and Production.
• Strong automation coverage aligned with CI/CD pipelines.
• Predictable wellcoordinated test cycles across environments and dependent programs.
• Positive feedback from Product Engineering and Program leadership on quality leadership and partnership.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.