Global SMB Project Manager Reddit
Job Summary
If you are a current employee who is interested in applying to this position please navigate to the internal Careers site to apply.
AboutMarketStar:
In everything we do we believe in creatinggrowthfor our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people andsupportthem through mentorship leadership and career-development programs. We provide service and support to our communities through theMarketStarFoundation.
Our exceptional team is the cornerstone ofMarketStarsaccomplishments. We are proud of our award-winning workplace culture and to be nameda top employerin our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success.
We are excited to have you apply to join ourMarketStarteam andcantwait to discuss how we can help you find growth!
About theGlobal SMB Project ManagerReddit:
MarketStaris looking for a Global SMB Project Manager to support our Reddit teaminmaintainingandoptimizingongoing and new projects. As the team expands this rolewillbe critical in ensuring process adoption performing audits and managing key operationaltasks to drive efficiency and reduce risk.
Location:Ogden UT - Hybrid
What Will You Do
Process Adoption & Monitoring:Oversee the rollout of new initiatives and collaborate with leadership to drive engagement across dashboards specificallyregardingTask Prioritization and Agency Graduation tools.
Sales Process Audits:Conduct recurring audits of sales motionsincluding Pipeline health Lead Drop rules and Meeting Datatoidentifyoptimization opportunities andmaintainhigh compliance standards.
Operational Task Management:Manage recurring technical tasks such as monthly updates to automation triggers and the administration of Grouper requests.
Ticket Consolidation:Serve as thecentral pointof contact for Ad Policy and NDA-related ticketing ensuring feedback consistency and workflow efficiency.
Troubleshooting:Resolve technical or procedural bottlenecks with clear resolution paths (e.g. Chili Piper or Gong automations) and escalate complex issues when necessary.
What Will You Need to Succeed
Professional Background:Proven experience in project management or sales operations ideally within an SMB-focused environment.
Technical Proficiency:Hands-on experience with sales enablement and CRM tools specificallyGongChili Piper and data dashboards.
Analytical Rigor:Strong ability to perform detailed auditsidentifydata discrepancies and propose actionable solutions.
Communication:Ability tointerface effectively withcross-functional leaders and manage stakeholder expectations.
Problem Solving:Skilled at following established troubleshooting frameworks and effectively flagging systemic issues to theappropriate Pointsof Contact (POCs).
What We Offer:
In our commitment to our We Care value we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match hardship loan program access to financial wellness advisor
Comprehensive healthcare coverage including medical dental and vision
MarketStarisfirmly committedto Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual whoidentifies assomeone with a disability andrequirereasonable accommodation(s) to complete any part of the job application process please contact us at forassistance.
Required Experience:
IC