Inbound Sales Representative (Late AfternoonEvening Hours Coverage)

About Us

At Prenuvo we are on a mission to flip the paradigm from reactive sick-care to proactive health care. Our award-winning whole body scan is fast (under 1 hour) safe (MRI has no ionizing radiation) and non-invasive (no contrast). Our unique integrated stack of optimized hardware software and increasingly AI coupled with the patient-centric experience across our domestic and global clinics have allowed us to lead the change against we caught it too late again.

We are looking for Inbound Sales Representatives based out of our Vancouver Headquarters located at 1290 Homer Street Vancouver BC. There is 1 position open for this upcoming cohort. This role operates on a 40 hour work week with rotating shifts providing coverage for the Australia time zones including mornings evenings and weekend coverage for Australia.

Coverage Time

As an inbound sales representative youll convert incoming leads into sales while building and nurturing relationships with potential customers. Your focus will be on handling incoming inquiries making a key difference from traditional inside sales. Dont miss this opportunity to make an impact!

How your first 3 months will be built:

• Week 1: Fully onsite for onboarding
• Week 2: 3 days in office and 2 days working from home. After your first 60 days: this role will be fully remote with the expectation of occasional time in office.
• This will continually be a remote role during the coverage for Australia time zone (Afternoon/Evening Hours PST)

This is not for a digital nomad. This role is based in Vancouver to cover Australia time zone. Though it is fully remote given the local time of the shift it is with the understanding that they are working in accordance to Prenuvos HR policy.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in peoples lives!

What Youll Do

• Deliver exceptional customer service through various channels (phone email chat)
• Handle a high volume of inquiries (phone chat email) from potential customers interested in our products/services
• Provide detailed product information and address customer concerns
• Manage leads in the CRM system including updates and assignments to sales representatives
• Follow up with potential customers to nurture relationships
• Meet and exceed sales targets on a weekly monthly or quarterly basis
• Collaborate with the sales team to identify new opportunities and boost revenue
• Efficiently convert leads to sales using established systems
• Adaptability to handle additional tasks and projects as needed

What Youll Bring

• Industry experience in customer support telesales and customer success is a plus
• Proven experience in customer interaction lead generation and closing deals
• High emotional intelligence and inclusive approach demonstrating self-awareness and open-mindedness
• Reliable and self-motivated thriving in a fast-paced work environment and under pressure
• Strong interpersonal skills communicating professionally with patients coworkers management and medical professionals
• Excellent written and verbal communication skills fostering collaboration and effective communication
• Exceptional multitasking and prioritization abilities in a fast-paced environment
• Exemplifying professionalism as the welcoming face of our clinics and services
• Valuing patient privacy and confidentiality with a strong emphasis
• Demonstrating exceptional time management and sound judgment
• Results-driven mindset achieving sales targets and quotas under pressure
• Adaptable to changes open to new ideas and approaches
• Passionate about the Prenuvos mission making a meaningful impact as we evolve and improve continually

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking bias for action disciplined experimentation and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• Were always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of whats ahead in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors seeking clarity or peace of mind. We are proud of our impact on our patients lives and we wont stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on peoples lives and their health
• We believe in preventative healthcare for everyone including our team - Prenuvo provides free whole-body scans to each team member
• Growth opportunities are at the heart of our people journey were doing big things with bright minds - there is no single path to success it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect share and socialize
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health dental vision including Mental Health coverage to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans with immediate optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans the company does not currently offer matching contributions.
• The base salary for this role is $50000 in local currency with total on-target earnings ranging between $65000 to $70000.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter please ensure their email address ends with @. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent please report it immediately to .