Connected Commerce Accelerator
Franklin, NH - USA
Job Summary
Job Description:
The Connected Commerce Accelerator role in North Americais responsible forleading the North America Connected Commerce agenda translating enterprise growth priorities intointegrated customer channel retail media and digital shelf strategiesthat drive market performance and accelerate eCommerce growth.
This role serves as astrategic integrator across Customer Development Marketing Retail Media and Supply ensuring connected planning disciplined execution anddatadrivendecision making that maximize customer impact portfolio performance andlongtermvalue creation.With Connected Commerce targeted to deliver 100% of our global Mars Pet Nutritions growth over the next five yearsrepresenting30% of global PN sales by 2033 this role will be a catalyst for enterprise-wide transformation and value creation.
This role is based in Franklin TN with regular in-office collaboration expected. Flexibility is a key enablerempowering associates to make choices that support both business outcomes and personal needs including occasional remote work.
What are we looking for
Minimum qualifications:
- 15 years of commercial leadership experience with at least 8 years in senior Connected Commerce / digital commerce roles in global or regional CPG retail or tech companies.
- Proventrack recordof delivering transformational growth across digital and omnichannel commerce.
- Strong strategic thinker who is naturally curiousonnew trendsand business models
Preferred qualifications:
- General management experience preferred.
- Ideally a digital native withstrongunderstanding ofeRetailerdynamics DTC business models marketplaces and social commerce.
- Deepexpertisein performance marketing digital shelf management and data-driven growth.
- Inspirational leadership style with the ability toinfluence atboard level and energize cross-functional teams.
What will be your key responsibilities
Connected Commerce Strategy & Leadership
- Set and own the North America Connected Commerce strategy aligned to enterprise growth priorities customer strategies and global commercial direction.
- Establish a clear scalable Connected Commerce framework that integrates customer channel retail media and digital shelf priorities.
- Translate enterprise and commercial strategies into actionable connected commerce plans that drive measurable growth.
Strategic Leadership
- Develop and own the North America Connected Commerce strategy aligned to the companys growth ambition.
- Define clear channel priorities (pure players omnichannel retail marketplaces quick commerce social commerce emerging platforms).
- Champion a digital-first omnichannel mindset across the organization and influence senior leadership to embed Connected Commerce in all growth plans.
- Anticipate future commerce consumer and technology trends to inform long-term growth strategies.
- Integrate Connected Commerce priorities into the broader strategic agenda agency eco-systemand investment plans.
Commercial Growth
- Drive sustainable profitable Connected Commerce sales and share growth across all categories.
- Shape category leadership in digital channels by aligning innovation assortment and portfolio strategies to channel dynamics.
- Build a world-class digital & physical shelf strategy ensuring category leadership across priority retailers and platforms.
- Establish North America joint value creation frameworks ensuring mutual growth and ROI with our key retailers.
- Innovate and test new commerce models that connect online offline and direct-to-consumer journeys including emerging ecosystems such as AI-driven retail and media-commerce convergence.
Capability Building
- Build and scale a high-performing future-ready Connected Commerce organization.
- Partner with Marketing Supply Chain Finance and Technology to deliver end-to-end excellence across the consumer journey. Embed a digital-first culture across commercial marketing and supply functions.
- Design capability frameworks and training programs to upskill the entire organization on Connected Commerce.
- Attract develop andretaintop Connected Commerce talent to build a future-ready leadership bench.
Consumer Experience & Data
- Ensure consumers experience our brands consistently across all touchpoints from discovery and engagement topurchaseand post-purchase whether online in-store or on emerging platforms.
- Leverage data and technology to deliver personalized relevant interactions that deepen engagement build loyalty and drive conversion.
- Shape and execute an industry-leading consumer data strategy maximizing lifetime value.
- Champion responsible data use and privacy standards building consumer and retailer trust.
- Harness advanced analytics AI and performance marketing to drive precision growth across all channels.
- Partner with IT/Tech to build best-in-classmartechandadtechecosystems that integrate media retail and consumer data.
P&L Influence & Governance
- Influence global and North America Connected Commerce P&L targets and ensure strong ROI on investments.
- Define success metrics and build a governance model for reporting accountability and performance.
- Balance top-line growth with profitability and operational efficiency.
- Lead North America prioritization of Connected Commerce investments ensuring resources align with growth opportunities.
- Provide transparency and influence to Leadership Teams through consistent performance tracking and foresight.
What can you expect from Mars
- Work with diverse and talented Associates all guided by the Five Principles.
- Join a purpose driven company where were striving to build the world we want tomorrow today.
- A strong focus on learning and development support from day one including access to our in-house Mars University.
- An industry competitive salary and benefits package including company bonus.
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About Company
Mars proudly makes the treats, nutritious meals, and many of your favorite products. Learn why we’re ready to become a part of your family.