Home Health Intake Coordinator

Position Summary:
Within the framework of the agency program and policy has primary responsibility for accepting appropriate referrals for home health services and staffing those referrals with professional field personnel in accordance with physicians orders and authorizations for service by payer source. This process is coordinated by a system developed by the entire home health team.

Responsibilities

• Handle inquiry calls confirm clinical appropriateness and payer eligibility.
• Runs Medicare/Medicaid eligibility on every referral.
• Verify staffing and resources before accepting referrals.
• Ensure proper staffing and review orders for authorized services.
• Collaborate with RN Coordinator on intake paperwork and care plans.
• Accurately enter client demographics and share details with caregivers.
• Attend clinical rounds and stay updated on payer contracts.
• Maintain effective communication with staff and referral sources.
• Track admissions openings and not admitted referrals for reporting.
• Support marketing efforts and resolve referral challenges.
• Maintain HIPAA compliance and confidentiality.
• Notify caregivers of resumed services and provide clerical support as needed.
• Perform other duties including community outreach and continuing education.

Qualifications :

• High school diploma or GED (Medical Assistant or medical admin background preferred)
• Experience in admissions and staffing
• Strong computer skills and data entry accuracy
• Attention to detail and confidentiality
• Excellent problem-solving and decision-making skills
• Effective verbal and written communication
• Strong organizational and time management skills
• Ability to work independently and meet deadlines

Additional Information :

Benefits:

• PAID training!
• Medical Dental Vision & Supplemental
• Paid Vacation & Holiday
• 401k

Pay:

• $20.00 to $25.00 per hour

Remote Work :

No

Employment Type :

Full-time