Product Owner Delivery Services (All Genders)

As Product Owner Delivery Services you own the product vision roadmap and value maximization for customerfacing and logisticscritical delivery capabilities across Zooplus. Your role sits at the intersection of customer experience logistics operations and technology ensuring that we provide the most innovative delivery services to our customers tailored to local market expectations so ordering pet supplies is more convenient than going to a local store.

Delivery Services mission

Our Delivery Services product is a key logistic orchestrator making the link between the Checkout and Logistic universe by offering available delivery services based on customer cart selection and delivery location based on best possible lead time and cost optimization.

Key responsibilities

• Maximize end-to-end value materialization by driving delivery services initiatives such as Premium services (scheduled delivery Next day delivery) Out of home or Estimated Delivery Date from idea to delivery market rollout and impact tracking
• Own and maintain the product vision roadmap and backlog ensuring items are clearly defined prioritized and aligned with customer needs logistic constraints and business goals
• Drive continuous product discovery by gathering input from Customers Logistics Operations and Tech analyzing data and contributing to solution design & experimentations
• Align needs from multiple stakeholders (Delivery Experience Managers Network Control Tower FCs Carriers Tech) ensuring the right priority decisions are taken within your scope balancing customer value operational impact and delivery effort
• Actively contribute to agile ceremonies and ways of working supporting a collaborative and outcomefocused team culture
• Collaborate closely with Engineering UX Analytics Customer Insights and Operations to ensure feasible highquality and timely delivery of product features and increments

Qualifications :

Your Profile

• Several years of experience as Product Owner or similar product-focused role ideally in customer-facing products logistics or supply chain
• Strong taste in Product discovery and experimentation with hands-on experience in hypothesis-driven development and A/B testing practices
• Solid understanding of agile product delivery practices including backlog management agile ceremonies incremental delivery and cross-team dependencies
• Able to structure complex topics (e.g. delivery options routing constraints market differences) into clear actionable product work
• Clear communicator with a strong sense of ownership and accountability comfortable working with multiple stakeholders and balancing competing priorities
• Data-aware and outcome oriented using metrics and insights to continuously drive value materialization and challenge the status-quo
• Excellent communication skills in English

Additional Information :

Headquartered in Munich with offices across Madrid Krakow Wroclaw London and Vienna we collaborate because we genuinely love working together - so youll be at the heart of an incredible multinational team. We trust each other to get the job done which means youll benefit from hybrid working spending 60% of your time in the office and 40% at home. Theres an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path excellent training and support wellbeing offers subsidised transport or bike leasing plus 20% discount across all our products and youll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.

At zooplus we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

28 vacation days and days off on 24th and 31st of December
Corporate rates at a local gym chain (Body & Soul)
Company mobile phone for work and personal use
 

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

Remote Work :

No

Employment Type :

Full-time