Associate I, Quality Operations

At Alcon were passionate about enhancing sight and helping people see brilliantly. With more than 25000 associates we innovate fearlessly champion progress and act swiftly to impact global eye health. We foster an inclusive culture recognizing your contributions and offering opportunities to grow your career like never before. Together we make a difference in the lives of our patients and customers. Are you ready to join us

This role is part of Alcons Quality & Regulatory Affairs function a team that ensures our products are in compliance with global local and internal regulations and meet the strictest standards of quality as we help people see brilliantly.

The Associate I Quality Operations is primarily responsible for applying specialized knowledge to support project goals by monitoring product quality resolving non-conformances and maintaining documentation. You will use advanced quality management practices and conduct independent research.

In this role a typical day will include:

• Interact effectively with other facilities to support product tech transfer.
• Support product validations through data collection.
• Support/ execute validations product equipment and manufacturing processes.
• Ensure adequate product and process controls are in place for identified critical or major quality attributes/process parameters within assigned production areas.
• Investigate and/or provide input on non-conformance events (NC) Corrective Actions and Preventive Actions (CAPA) while providing guidance and approval.
• Ensure supplier-related quality issues (i.e. customer complaints non-conformances) with assigned commodities are corrected to prevent recurrence. Partner with the supplier on the use of root cause analysis tools paired with a formal corrective action process.
• Ensures immediate action including for cause visits is taken with suppliers on issues deemed critical.
• Track and trend NC and CAPA data with guidance using various statistical and non-statistical problem-solving tools as part of the analysis.
• Lead product holds and quarantine when necessary.
• Assist Manufacturing Engineering and other Quality functions to create a presence on the production floor to support the production process.
• Support and promote improvement activities for production areas.
• Uses various statistical and non-statistical problem-solving tools to analyze data issues or improvement opportunities.
• Administer validation protocols associated with product/process changes including writing the initial protocol for qualification scheduling the logistics of the protocol run with manufacturing product testing and evaluation writing a final technical summary to include conclusions drawn from the test data and subsequent recommendations.

WHAT YOULL BRING TO ALCON:

• Bachelors Degree or Equivalent years of directly related experience (or high school 8 yrs; Assoc.4 yrs)
• The ability to fluently read write understand and communicate in English
• Work hours: Exempt
• Work Location: Onsite
• Travel Requirements: 5-10%
• Relocation assistance: None
• Sponsorship available: No

PREFERRED QUALIFICATIONS SKILLS & EXPERIENCE

• Bachelors degree in Engineering (e.g. Mechanical Industrial Biomedical or related field) preferred recent graduates are encouraged to apply
• Experience with medical devices or pharmaceuticals
• Knowledge of Excel Power Point and Minitab
• Strong analytical communication and problemsolving skills
• Ability to work collaboratively in a fastpaced regulated environment
• Interest in quality systems manufacturing processes and continuous improvement

HOW YOU CAN THRIVE AT ALCON:

• Join Alcons mission to provide outstanding innovative products and solutions to improve sight improve lives and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides a robust benefits package including health life retirement flexible time off for exempt associates PTO for hourly associates and much more!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.