Transitional Housing Site Supervisor

JOB TITLE: Transitional Housing Site Supervisor

REPORTS TO: Director of Housing

SCHEDULE: Tuesday-Saturday (9:00am-5:30pm)

LOCATION: Los Angeles CA Pico-Union On-site

STATUS: Full-Time 40 hrs/wk Exempt

DRIVER POSITION: Yes If yes see driving policy below

SALARY RANGE: $70304 Annually

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011 our agency offers trauma-informed low barrier programs that support young people in exiting the streets and achieving stability. Our robust continuum of care includes street outreach drop-in services health and wellness programming case management education and employment services and housing programs. SPY is a unique social impact agency that values community collaboration and a deep commitment to the wellbeing of youth. If you have the skills passion and collaborative spirit join our growing team

ABOUT THE ROLE:

The Transitional Housing Site Supervisor will oversee the operations and services of the Pico-Union Transitional Housing Program serving transitional age youth (TAY) experiencing housing instability. The Transitional Housing Site Supervisor will supervise a team of resident coordinators support staff and case managers ensuring the health safety and well-being of residents and staff. This includes ensuring staff conduct regular room checks update program logs maintain a clean and welcoming environment and coordinate with security as needed. The Transitional Housing Site Supervisor will support case managers with triaging referrals conducting intakes and move-ins and connecting residents to housing and community resources. They will also provide coaching training and supervision to staff review documentation complete regular reporting ensure compliance with program policies and contracts and liaise with partner organizations.

WHAT YOULL DO:

• Oversee day-to-day program operations ensuring a safe clean and welcoming environment for residents staff and visitors.
• Supervise coach and evaluate a team of resident coordinators support staff and case managers.
• Provide trauma-informed guidance and crisis intervention to staff and residents including de-escalation mediation and after-hours support as needed including driving to and responding to site-related emergencies when required.
• Ensure program policies procedures and site protocols are consistently followed and updated in alignment with contracts and best practices.
• Ensure staff are conducting regular room checks to monitor resident safety and well-being; checks are typically performed hourly overnight and at key times during the day in accordance with program policies and licensing requirements.
• Ensure staff are accurately updating program logs documenting resident interactions incidents and other relevant information in a timely manner.
• Collaborate closely with case management staff to support resident intakes move-ins discharges and referrals ensuring residents are connected to housing and community resources.
• Drive to and attend internal meetings community partner meetings trainings inspections and other off-site obligations as required.
• Monitor resident engagement in services encouraging participation in programming workshops and case management.
• Manage program compliance quality assurance and data integrity; ensure timely and accurate completion of HMIS and internal documentation.
• Support preparation for audits inspections and program reporting ensuring contract deliverables and outcomes are met.
• Conduct regular staff check-ins team meetings and provide opportunities for training and professional development.
• Maintain program budgets and monitor expenses in alignment with financial guidelines.
• Provide on-site coverage as needed including nights and weekends to ensure continuity of operations and resident support when shifts are open.
• Perform other duties as assigned to support the mission of the program and organization including driving to and fulfilling job-related responsibilities as required.

WHAT YOULL NEED:

• Bachelors Degree in Social Work Psychology Sociology or related field is preferred (lived experience or related work experience is strongly considered)
• 3-4 years of experience providing direct services to high-risk transitional age youth (TAY) is required.
• 3-4 years of experience accessing social services (homeless services DCFS probations DPSS)
• Demonstrated Knowledge of best practice models including: Housing First Positive Youth Development Authentic Youth Engagement Motivational Interviewing Harm Reduction Trauma-Informed Care Critical Time Intervention.
• Strong communication leadership and organizational skills with the ability to foster a collaborative team culture.
• A self-starter who is prepared to drive innovative solutions within the organization
• An ability to work in a fast paced environment requiring flexibility problem-solving and effective crisis management.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment such as the office or outdoors.
• Physical effort/lifting - up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: All SPY employees are mandated reporters and are legally required to report any reasonable suspicion of child elder or dependent adult abuse or neglect.

COVID-19 Vaccination Requirements: Effective August 9 2021 the State Health Officer has mandated that all workers paid or unpaid in homeless services organizations must provide proof of vaccination. If eligible for a booster shot proof of booster is also required. Please submit proof of vaccination to To request a reasonable accommodation or exemption please get in touch with HR at the same email address. Its important to note that these accommodations are not guaranteed.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles along with a copy of their valid drivers license and proof of insurance. Job offers are contingent upon a satisfactory driving record.

For driver positions driving is an essential job function and cannot be reasonably accommodated employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employees introductory no way does the expiration of this introductory period change the fact that all employees are at-will. Employees continue to have the right to terminate their employment/business relationship at any time with or without cause or notice and SPY has the same right. The organization in its sole discretion may change the job duties responsibilities and assignments of any position at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage 403b with agency contribution and ample paid time off. We also offer unique perks including professional development opportunities that are tailored to your individual career growth.

EEO STATEMENT:

All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal state or local law.

Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive addition the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Please include references in your application.