On The Road Manager, EU AMZL UK&I Operations

The On The Road (OTR) Manager is a pivotal role which maximises OTR operations and experience. Excellent at leveraging operational and stakeholder relationships they are the custodian of on road experience at station level creating a win-win culture between Operations and the DSPs.

Key job responsibilities
Working with OTR safety and site operations to deliver Regional safety metrics
Lead OTR performance improvement across the region and provide RLT weekly visibility including solutions
Deliver Regional WBR for on-road performance (DSP scorecard / OTR Scorecard)
Lead improvement activities in key priority areas for the Region
Create sustainable business practices that create a win-win culture between Operations and DSPs
Ensure a best-in-class dispatch and on road experience at site level
Be the voice of the DSP within the operational region
Working with site operations ACES and CO ensure routing efficiency and best practice is followed to improve CPP
Owns delivers and executes the regional capacity plans and solves as required
Execution of Peak readiness tasks
Plan Regional network changes (PCD mech changes launches)
Coordinate OTR ACES and OTR Safety projects across the Region
Dotted-line leadership of the Regional AMDO and SMDO Community
Partner with Senior Regional Manager as key stakeholder


A day in the life
The OTR manager defines the medium-term OTR strategy leading and influencing both internal and external stakeholders. They partner with Senior Regional Managers supporting the execution of OTR Safety Capacity Quality and Experience within that Area. They further partner with Delivery Partner Managers OTR ACES and Community teams to implement Network wide best practice. The role is field based with regular travel required across up to 6 Last Mile Delivery Stations plus associated nodes.

About the team
This is an exciting and unique opportunity to join the OTR team in Region 2 as part of the wider UK OTR organisation. This is a highly autonomous area in which an individual with a passion for on road operations can thrive.

- Experience in digital advertising and client facing roles with a focus on data analysis
- Experience with annual brand and media planning

- Experience hiring and developing sales management teams

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