Account Manager Longtail

We are looking for an Account Manager to join our team in Zagreb. You will manage a large portfolio of small and medium-sized restaurant partners helping them grow their business on our platform. This is a hands-on role that requires strong organizational skills persistence and a proactive approach. Youll spend a significant part of your day reaching out to partners making calls and building relationships.

THE JOURNEY

• Manage a portfolio of 100 small and medium-sized restaurant partners

• Conduct regular outreach via phone and email to engage existing and potential partners

• Build and maintain relationships with partners understanding their needs and challenges

• Monitor partner performance using data and provide recommendations for improvement

• Organize your portfolio effectively to ensure all partners receive appropriate attention

• Promote platform features promotions and advertising opportunities to partners

• Collaborate with internal teams (operations marketing support) to resolve partner issues

• Meet monthly targets for partner engagement activation and revenue growth

Qualifications :

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience in sales account management or business development

• Comfortable making high volumes of cold calls and outbound outreach

• Strong organizational skills - ability to manage a large portfolio without dropping the ball

• Persuasive communicator who can pitch effectively and handle objections

• Self-motivated with a positive can-do attitude

• Not afraid to pick up the phone and have difficult conversations

• Data-oriented - comfortable working with Excel/Google Sheets and basic analytics

• Fluent in Croatian and proficient in English

• Resilient and able to handle rejection while maintaining motivation

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Bonus based on your performance

• Top-notch private health insurance to keep you at your peak.

• Affordable Multisport membership for sports and wellness activities 

• Hybrid work (2 days WFH/week)

• Work from anywhere (up to 3 weeks/year)

• Extra time off in total 31 days off

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life 

Additional Information :

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Remote Work :

No

Employment Type :

Full-time