Head of Employee Engagement + Capability
Job Summary
Head of Employee Engagement & Capability
Location:GlasgowHQor Prenton
Salary benefits:55200 - 69000pa annual bonus (up to 15%) single cover healthcare with a strong benefits package and our excellent pension scheme wherewelldouble match your contribution up to a company contribution of 10%.
Closing Date:Thursday 7th May 2026
Help us create a better future quicker
At SP Energy Networks our people are central to delivering a safe reliable electricity network for the communities we serve.Werenow looking for a Head of Employee Engagement & Capability to play a pivotal role in shaping how our Customer Service workforce is informed engagedsupportedand equipped for the future.
This is a senior leadership opportunity to influence culturecapabilityand performance at scaleembedding engagementwellbeingand skills at the heart of how Customer Serviceoperates.
Whatyoullbe doing
Youlllead the Communication Working Life and Wellbeing Programme across our Customer Service Directorate ensuring employees are connected to SPENs purpose confident through change and supported to perform at their best.Youllshape clear engaging internal communications that bring our strategy to life using storytelling to build pride trust and understanding.
Alongside thisyoullown the governance of skills and training across the Directoratedesigning accreditation structures capability frameworks and training governance that support workforce development succession planning and future capability needs.
Youllchampion employee voice work closely with senior leaders to embed engagement into business planning and use insight and data to continually improve the employee experiencebalancing wellbeing with a stronghigh-performanceculture.
Whatyoullbring
Youllbe an experienced leader in employee engagement internalcommunicationsor organisational development with a proventrack recordof leading largescale engagement and capability programmes in complex environments.Youllbring strong influencing skills a passion forpeople centredleadership and the ability to translate strategy into meaningful employee experiences.
Youllalso bring experience of skills governance accreditationframeworksand workforce capability planningalongside the confidence to challenge innovate and lead cultural change.
Whatsin it for you
As well as a competitive salary which is reviewed annually you can also enjoya number ofother benefits. With our pension schemewelldouble match your contribution up to a company contribution of 10%.
At ScottishPower we believeitsthelittle thingswe do in life that makea big difference. From helping you look after your familys wellbeing save for your future andtake personal steps for climate action our benefits are designed to help you do just that- sothat you have everything you need to take care of your world today and tomorrow.Thatswhy our benefits include:
36 days annual leave
HolidayPurchase perfect your work/life balance with extra annual leave
Share Schemes
PayrollGiving andCharityMatchedFunding
Technology Vouchers save more and spread the cost of your technology purchases
Electric Vehicle Schemes to help you transition to green/clean driving
Cycle to Work scheme andPublicTransportSeasonTicketLoans
Healthcare benefit optionsincludingDentalInsurancePrivateMedicalInsuranceHealthCashPlanand annualHealthAssessments
Life Assurance (4x salary)
Access toSavesmartfinancial wellbeing support
Plusshopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. With a commitment to generateall ofour energy from renewable resources and a drive to create the energy infrastructure of the futurewereat the forefront of the journey to Net Zero and investing over 6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.
Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your backgroundyoullfit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
May-8-2026Required Experience:
Director