ERP Systems Engineer III

The primary responsibility of the lead TMS IT Product Analyst is to support Dominos Technology and Supply Chain in analysis design configuration testing implementation and support of our Transportation Management landscape. This role requires a deep understanding of Supply Chain concepts and processes as well as strong analytical and problem-solving skills. This position will be a dedicated IT resource in stabilizing and further developing the Transportation Management area in our organization.

Main responsibilities

• Lead the design build test & deployment of configurations for TMS & ELD implementation and deployments.
• Lead analysis and design sessions with key business stakeholders to facilitate integration discussions between TMS/ELD and other systems such as SAP PeopleSoft Fourkites Data lakes Manhattan Samsara.
• Provide updates to and share information with appropriate IT team members regarding the implementation and changes for backlog and change requests
• Work with solution architects business & IT SMEs and developers to understand and assist in the design & implementation.
• Collaborate with Supply Chain support in the recommendation of best practice strategies to further streamline the system implementation.
• Collaborate with Supply Chain support team to manage system upgrades.
• Identify and evaluate recurring support issues that may need a system solution and manage to resolution.
• Provide support to Level 1 and 2 Team Members in documenting and resolving production issues.
• Oversee unit testing integration testing and issue resolution.
• Plan and lead UAT as needed.
• Develop and manage KPIs and ongoing reporting requirements.
• Strategic partnership with internal customers for solution development service management risk management and relationship
• Facilitate the planning and execution of project deliverables to enable the business to achieve objectives through the effective use of system
• Serve as a trusted advisor and function as a key point of contact for business for the transportation landscape
• Work closely with internal & 3rd party resources & SMEs including system integrators through any additional phases of the project.
• Provide recommendations and create documentation for business process redesign.

Qualifications :

• Bachelors degree in business Supply Chain or IT or a relevant field preferred or equivalent experience
• 5 years of relevant business analyst experience
• General knowledge of end-to-end Supply Chain Management systems such as SAP Manhattan PeopleSoft Samsara  
• 4 years of experience in Supply Chain IT Logistics preferred
• An understanding of and experience with change and releases processes
• Experience as a member of a transportation / logistics team is a plus
• Excellent written and verbal communication skills
• Well-organized ability to handle and prioritize multiple tasks at once.
• Dynamic and mature personality ability to work independently with minimal supervision and willingness to share your knowledge.
• Broad general IT skills and knowledge (productivity tools SDLC tools general industry knowledge)
• Proven track record of process development systems optimization and continuous improvement
• Ability to provide thought leadership on best practices around enterprise application integrations.
• Ability to be hands-on for all technical aspects and configuration of Transportation Management Systems and ELD.

Additional Information :

Benefits:
    Paid Holidays and Vacation 
    Medical Dental & Vision benefits that start on the first day of employment
    No-cost mental health support for employee and dependents
    Childcare tuition discounts
    No-cost fitness nutrition and wellness programs 
    Fertility benefits
    Adoption assistance
    401k matching contributions 
    15% off the purchase price of stock 
    Company bonus 
 

Remote Work :

No

Employment Type :

Full-time