Return to Work and Risk Coordinator Health and Safety

Important Additional Step in the Application Process

As part of the application process candidates are required to complete a Wonderlic Assessment. To help us move your application forward more efficiently please complete the assessment using the link below.

Note: Completion of the assessment does not replace submitting your application. You must still apply for this position in order to be considered.

in business Arrow Transportation Systems Inc.is leading the way in developing service focused transportation solutions by working with a broad range of customers hauling a wider variety of products and expanding our presence throughout Canada and the United States.

Arrow is looking for a dedicated and experienced Return to Work/ RiskCoordinator to supportthe Arrow Group of Companies by providing both proactive and reactive services in relation to injuries in the workplace. This is a key role for someone passionate about safety who understands the unique challenges of working in claims management.

For more information about Careers at Arrow please visit:

Injury Claims Management

• Overseeinjury claims management for all Arrow businesses
• Manage individualcase managementwith WCB (appeals documentation return-to-work programs disputes etc.)
• Maintain current knowledge of all WCBregulationsacross multiplejurisdictions. Liaise with external stakeholders as the principalcompany incontact with respect toinjury claims. Serve as a resource to all staffregardinginjury claims management
• Assist Division management and staffby developing and providing training to ensure injury claims management best practices are being followed
• Utilizevarious data streamsidentifyclaims managementdeficienciesand develop strategies including training programs to counteract trends. Prioritize activities and provide reports to management and staff
• Work with local physiotherapy providersto developPre-EmploymentPre-FunctionalTesting (PFT) foridentifieddivisions to reduce impacton potential candidates with pre-existing conditions
• Assist withEarly Access to PhysioProgram(EAP) by working with divisions and local physiotherapy providers to provide early intervention to employees with musculoskeletal injuries
• Provide ongoing educational sessions on the EAP withstakeholdersasnecessary.Stakeholders could include employeesunionsand local operational management
• Ensure Physical Demands Analysis (PDA)are completed for all positions with the company and posted on Arrows Intranet site
• Conduct ongoing review of company PDA to ensure theyremainaccurate
• Work with divisions to completea comprehensive modified duties list
• Develop creative and meaningful modified duties for injured employees that cannot be accommodated in the workplace
• Manage Injury Management Plans for injured workers in conjunction with the employee divisionmanagement and WCB
• Track and analyze the costs and benefits of the disability managementprogram
• Provide monthly claims reports to management at all levels ensure division managementhave full understanding of claims costs and their impact on overall WCB rates
• Generate KPI for monthly Operational Report and Annual HSE Executive Review
• Develop manuals policies and procedures forclaims managementpractices andimplement them
• Periodically performWCBaudits ondivisions

Drug and Alcohol ProgramManagement

• Serve as designated employer representative and principal contact with Driver Check relating to pre-employment random post-incident and for-cause drug test results
• Communicate results with Division staff asappropriate
• Assist Division management and staff with training tied to corporate drug and alcohol policies and procedures
• Maintenance of confidential documentation as appropriate

Insurance Management

• Work directly with the Director of HSE and Operational Risk to facilitate annual renewals
• Manage andmaintaincomprehensive reports for insurancebrokers

Other

• Perform other job/administrationduties as and assigned by the Director of HSE and Operational Risk
• Travel asrequired to various divisions or corporate offices (Less than5%)

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