Senior Events Manager

Access Your Potential.
Join us to create and deliver experiences that inspire people spark connection and bring imagination to lifewhile having a lot of fun doing it.

Were looking for a Senior Events Manager in the Orlando area!

About the Job

The Senior Events Manager is responsible for the overall operational excellence and strategic guidance of a program. This role leads complex high-touch events with a consultative approachadvising clients optimizing logistics and ensuring every program element aligns with quality budget and brand expectations. The Senior Events Manager also mentors junior team members and contributes to best practice development across the territory.

What Youll Be Doing

Team Leadership & Development

• Mentor Associates Senior Associates and Events Managers through coaching shadowing and feedback.

• Support onboarding and training initiatives in partnership with leadership contributing to the development of new team members.

• Model leadership and collaboration fostering a culture of accountability growth and continuous improvement.

• Serve as an escalation point for critical decisions and provide guidance that promotes confidence and consistency across the team.

Operational & Program Oversight

• Serve as the lead owner for assigned programs managing all aspects of the Scope of Work (SOW) deposits budgets invoicing and reconciliation.

• Oversee large-scale or complex programs ensuring that planning communication and on-site execution meet client and company standards.

• Proactively manage Event Staff providing direction preparation and feedback to ensure consistent performance.

• Lead problem-solving efforts and operational decision-making across teams identifying challenges early and proposing viable efficient solutions.

• Coach junior team members on proactive thinking project ownership and solution-oriented client support.

• Conduct comprehensive post-event reviews tracking performance outcomes and collaborating with leadership to drive continuous improvement.

Vendor & Supplier Relations

• Manage all vendor partnerships and sourcing for assigned programs ensuring high service standards and operational excellence.

• Cultivate strong trust-based relationships with key suppliers and preferred partners for high-end complex programs.

• Ensure all vendors meet compliance insurance (COI) and procurement standards.

• Lead by example in sustainable event planning evaluating vendor practices and mentoring others on environmentally responsible sourcing.

• Partner with leadership to pilot and implement new sustainability initiatives across the organization.

Client Relationship Management

• Serve as the primary client contact for assigned programs managing expectations communications and on-site execution with professionalism and poise.

• Lead client site visits demonstrating operational expertise creative alignment and real-time problem-solving.

• Anticipate client needs and offer consultative guidance to ensure seamless event experiences.

• Coach team members on presentation standards client engagement and brand-aligned communication.

• Build long-term trusted partnerships that strengthen client retention and expand business opportunities.

Cross-Departmental Collaboration

• Conduct regular check-ins and one-on-ones with Associates Managers and stakeholders to align on strategy workload and deliverables.

• Collaborate effectively with Sales Creative and Operations teams to ensure a unified approach and seamless program execution.

• Serve as a mentor and resource within the Events department offering insights guidance and training.

• Promote open communication transparent decision-making and collaboration across departments to foster a culture of shared success.

Technology & Process Management

• Maintain accurate and detailed program documentation within Salesforce and related platforms.

• Review and update margin costing and forecasting data with precision.

• Drive process improvements and identify operational efficiencies that enhance client satisfaction and team productivity.

• Serve as an early adopter of new technologies supporting team training and implementation to enhance accuracy and workflow efficiency.

Budgeting & Financial Responsibility

• Oversee program budgets ensuring adherence to financial goals and gross profit margins.

• Manage costing tools and templates with fluency and accuracy.

• Identify and execute upsell opportunities to drive revenue growth and enhance client experiences.

• Ensure all financial documentation is complete accurate and aligned with company standards.

Productivity & Adaptability

• Balance multiple complex programs simultaneously while maintaining composure and precision under pressure.

• Demonstrate strong time management prioritizing effectively to meet shifting deadlines and evolving client needs.

• Model proactive communication with clients vendors and teams to anticipate and mitigate challenges.

• Lead onsite adjustments and pivots with confidence and creativity ensuring flawless event delivery.

• Anticipate systemic risks and mentor Event Managers on contingency planning and event-day decision-making.

Access Values

• Consistently displays the Access Values (Imagine First Demand Integrity Embody Excellence Always Collaborate Service Obsession)

What Success Looks Like

• Consistently meeting or exceeding revenue goals

• High client satisfaction scores across all programs operated

• Meeting or exceeding gross profit goals on programs operated

• Meeting or exceeding total revenue in ASO goals

• Excelling in Key Areas of Responsibility

• Consistently meeting or exceeding performance targets (Revenue Average Invoice etc.)

• Consistently demonstrating all Access Values

• Completing the required training and certifications

• Showing initiative in problem-solving

• Maintaining a positive attitude

About Access

Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations designing and producing ultimate experiences for our clients.

About You

We know that theres no one in the world like you. And we know that you have a lot to offer the next company you work with. Below is a list of nice-to-haves but dont let those deter you from applying. Access believes that an inclusive team and culture is important. We seek applicants from all backgrounds to ensure we get the best most creative talent on our team.

Nice-to-haves:

• 3 years of experience managing multi-component high-volume events.

• Proven leadership experience with the ability to mentor team members.

• Strong vendor budget and client relationship management skills.

• Advanced Salesforce proficiency and can independently manage program records perform advanced tracking for forecasting and ensure cost and margin data are accurate and up to date.

• Acts as a go-to expert in one or more destination.

• Experience successfully overseeing teams onsite.

• A strategic forward-thinking approach to solving challenges and improving processes.

Why Access

CULTURE & EXTRAS

• Certified as a Great Place to Work 3 years in a row and counting!

• 50 years in the industry!

• Women-owned and women-led

• Fun creative and supportive culture

• Focus on recognition and employee value including annual and quarterly awards

• Paid day off to serve your local community

• Annual all-company retreat to connect learn and have fun together

• Annual qualifier-based incentive trip for top performers (certain departments eligible)

• Regional team outings

• Monthly companywide meetings to connect learn and celebrate wins

COMPENSATION

• Highly competitive total compensation including strong base salary and quarterly bonuses

• Very strong performance-based quarterly commission plans

• 401k with company match (eligible after 1 year up to 4% of salary matched vested immediately

• Monthly cell phone stipend

WORK LIFE BALANCE

• Work from home opportunities and flexibility (including full home office setup)

• Flexible schedule opportunities

• Generous PTO

• Sick days

• 9 full holidays

• 5 half days off prior to holidays to unplug early

• 2 floating holidays off to be used on holidays of your choice

• ½ day Fridays in July & August (based on achievement of goals)

HEALTH WELLNESS AND FAMILY

• Extensive menu of health plans to choose from

• Paid parental leave

• Pet insurance program

• Employee Assistance Plan (EAP)

PROFESSIONAL DEVELOPMENT

• Mentorship program

• Masterclasses in industry/department-specific topics

• State-of-the-art technology platforms and tools including training

• Annual and monthly meeting content that focuses on professional development

What are you waiting for Scroll back to the top and apply!

Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race color religion sex (including gender identity sexual orientation and pregnancy) national origin age disability or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability you may contact us at

Required Experience:

Manager