Cross Connection Control Coordinator

Job Posting Closing Date:

Job Details

What is the compensation package

Pay Rate: (G29) $29.48 - $40.64 per hour depending on qualifications.

Provo City offers generous employer-paid health insurance; retirement and pension plans including 401k and 401k matching; paid leaves including vacation sick holidays bereavement and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena a Provo Library card 50% off green fees at Timpanogos Golf Course a 4/10 work schedule and others. For more information about benefits click here.

What are the main duties (Click here for the full classification specification.)

• Develop implement and manage the cross-connection control program mandated by state and federal regulatory agencies.

• Develop and maintain a running inventory of all backflow prevention assemblies and devices within the City.

• Maintain records of each operating test of every assembly and device as well as maintenance and repair records.

• Regularly conduct hazard surveys throughout the City to identify cross-connections.

• Communicate verbally and in writing with water system users to ensure compliance with cross-connection control program standards including annual testing requirements.

• Inspect existing and new facilities both commercial and residential for potential cross-connections and approve preventative measures.

• In coordination with attorneys office initiate non-compliance action and enforcement for program violators.

• Develop public-awareness and education programs related to cross-connection control.

• Test PVB SVB RPB and DCV backflow preventers based on data review and evaluation.

• Diagnose water quality problems complaints and water contamination caused by pressure differential cross connections and ensure appropriate timely resolutions.

• Investigate reported or suspected backflow incidents.

• Keep appraised of state cross-connection regulations and plumbing code requirements.

• Assist other staff members as needed and perform other related duties as required.

What are the minimum requirements

• High school diploma or equivalent (GED).

• A valid lawful Driver License is required.

• Cross Connection Control Program Administrator Certification (previously Class I Backflow Technician Certification) is required.

• Backflow Assembly Tester Certification (previously Class II Backflow Technician Certification) is preferred.

What is the selection process

Applications will be reviewed in the order they are submitted with the first screening being held on May 4 2026. Applicants mustmeet the minimum qualifications listed above to be eligible for consideration.

If selected for hire candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City

Provo is a strong community-centered city with thriving neighborhoods dedicated residents and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient expanding diverse and affordable housing revitalizing local business districts and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly we maintain a future for Provo that is vibrant connected and welcoming for families students seniors and business for generations to come. All of this makes Provo well-managed friendly economically vibrant and livable for people at all stages of life. Visit to learn more!

Provo City is an Equal Employment Opportunity employer.