Service Operations Manager

At RDO Equipment Co. strong leadership keeps our service operations running at their best. As a Service Operations Manageryoulllead highâperforming service teams strengthen customer relationships and drive the systems and processes behind dayâtoâday success. Ifyoureenergized by leadership accountability and making a real impact this role puts you right at the center of it.Dontwaitapply today.

Whats In ItForYou:

• $85000-$115000 / year
• 32% bonus potential
• Competitive compensationto reflect your experience leadership and industryexpertise.

• A comprehensive benefits packagethat supports your more details and to view these offerings visit RDOs benefits page.

• A company that lives by its core values:theyrenot just words on a wall theyrehow we work grow and lead.Click here to learn more.

Why RDO

When you join RDO Equipment part of an industry-leading team providing a world-class experience for customers who do vital work and the communities in which they live. We deal in iron from the worlds leading equipment and technology manufacturers butwereapeoplebusiness first. RDO has grown from humble roots guided by a familys values and shaped by the strengthsvoicesand entrepreneurism of our team members.

Texas has a booming construction industry. The need for RDOs services and product expertise in this region is Fort Worth youll work with customers of various scales to help them maintain efficiency and profitability throughout the year. These companies do the important work of building Texas infrastructure and supporting its economy relying on support from RDO team members every day. Join the growing team in Fort Worth and make your impact today.

What You Will Do:

• Lead service operations:Oversee all aspects of service department operations to ensure efficiency profitability and alignment with company benchmarks.

• Develop leaders:Coach and support Service Managers to drive performance and growth.

• Manage workflow and results:Ensure effective use of scheduling work orders and operational tools to meet workflow and financial goals.

• Strengthen customer relationships:Proactivelymeetwith customers to ensure satisfaction build trust and support business growth.

• Champion safety and culture:Lead safety efforts and foster an engaged accountable work environment aligned with company values.

• For a complete list ofduties and responsibilities view thefull job descriptionhere.

What You Will Need:

• Leadership experience:Comfort leading leaders supporting teams and holding people accountable.

• Customerâfocusedmindset:A commitment to delivering a strong customer experience and building trusted relationships.

• Techâsavvy:Confidence using computers and systems with the ability to learn new tools quickly.

• Industry experience:Familiarity with our industry is aplus butnotrequiredwellsupport your learning.

• Valid work authorization:Candidates must have valid work authorization and be able towork in the U.S. without company sponsorship.

WhyYoullLove It Here:

• Open-door policy: We dont like to carry titles around with us. All store leaders strive to lead by serving and supporting team members.
• Tight-knit team: Everybody supports one another in Fort Worth. We provide meals for our team go to an annual Ranger game with all-you-can-eat access and have Holiday parties.
• Safe environment: We have a mandatory safety meeting every morning. We have an If you see something say something mindset and set the expectation that we will never cheat on safety and never go cheap on safety.
• Very tenured: Our team in Fort Worth is very experienced. Veteran team members are always happy to help newer people grow.
• Community engagement: We sponsor golf tournaments and other events including the Halo for Freedom Warrior Foundation as we have many veterans. There are always volunteer opportunities. Our team unloads for the Fort Worth stock show rodeo which provides an opportunity for kids to come and build projects.
• Goal-oriented team: We love to achieve our goals and celebrate these accomplishments together.

Required Experience:

Manager