Office Operations Manager, Chicago

Get to Know Us

is a fast-growing remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product the NodeZeroTM platform delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal external cloud and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams consulting pentesters and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators startup engineers and formerly frustrated cybersecurity practitioners. Were committed to helping solve our common security problems: ineffective security tools false positives resulting in alert fatigue blind spots checkbox security culture cybersecurity skills shortage and the long lead time and expense of hiring outside consultants. Collectively we are a team of learn it alls committed to a culture of respect collaboration ownership and results.

What Youll Do

Were looking for an Office Operations Manager who can both run a high-functioning local office (Chicago) and help design and scale our broader workplace strategy across the U.S. This role is based in our Chicago office and is expected to be in-office 45 days per week to support day-to-day operations employee experience and on-site execution.

This is not a facilities-only role. This is a operator strategist role for someone who is equally comfortable:

• Restocking a fridge and running a great in-office experience

• Supporting lease negotiations and standing up new locations

• Translating ambiguous business needs into scalable workplace solutions

As Horizon3 continues to grow we need to move from ad hoc office decisions to a thoughtful repeatable and scalable workplace model. This role is a key part of building that muscle.

If youre someone who sees an office not just as a space but as a system that enables people to do their best work this role is for you.

This role will be responsible for:

Office Operations

• Help stand up and operationalize our new Chicago office bringing a thoughtfully designed space to life and ensuring it runs smoothly from day one

• Own the day-to-day operations of the Chicago hub ensuring a high-quality seamless employee experience

• Manage vendors supplies office services and on-site logistics

• Support in-office events team gatherings and leadership visits

• Act as the local point of contact for employees leaders and cross-functional partners

• Maintain a workplace that reflects our culture: high ownership low friction high trust

Workplace Strategy & Expansion

• Partner with Sr. Director People Operations Finance and the broader leadership team to define our U.S. workplace strategy

• Evaluate new market opportunities (e.g. NYC D.C.) based on business needs hiring plans and cost considerations

• Translate ambiguous requirements into clear scopes options and recommendations

• Lead end-to-end office expansion projects including:

  • Market research and location evaluation

  • Scoping trips and on-the-ground assessments

  • Requirements gathering from business stakeholders

• Own timelines dependencies and execution from idea decision launch

Operations & Systems Thinking

• Build repeatable frameworks for:

  • Office evaluation and decision-making

  • Vendor management and cost optimization

  • Workplace standards across locations

• Identify opportunities to reduce friction improve consistency and scale efficiently

• Partner cross-functionally (People Finance IT Security) to ensure alignment and execution

What Youll Bring

• Proven experience in office operations workplace management or facilities at a scaling company

• Experience managing physical spaces AND projects (not just one or the other)

• Strong project management skills with the ability to drive multiple initiatives simultaneously

• Experience with vendor management budgeting and lease or contract negotiation support

• Ability to translate ambiguous business needs into structured plans and execution paths

• Strong cross-functional partnership skills; comfortable influencing without formal authority

• High ownership mindsetyou see problems and solve them without waiting

How You Operate:

• You are equally comfortable in the details and the strategy

• You think in systems not one-off solutions

• You prioritize speed quality not perfection

• You are pragmaticyou know when good enough is the right call

• You take pride in making environments feel effortless for others

What Sets You Apart

• Youve helped open scale or relocate offices in multiple markets

• You bring a product mindset to operationsyou iterate measure and improve

• You naturally look for ways to standardize without over-engineering

• You can operate independently in a remote-first company while owning a physical location

• Youre excited by the idea of building something that doesnt fully exist yet

Perks of

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.

• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.

• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.

• Remote Work: We are a 100% remote company. Enjoy the convenience and work-life balance that comes with remote work.

• Competitive Compensation: We offer competitive salary equity and benefits. Our benefits include health vision & dental insurance for you and your family a flexible vacation policy and generous parental leave.

Compensation and Values

At Horizon3 we believe that our people are our greatest asset and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued respected and rewarded for their contributions. Our compensation structure is designed to be fair competitive and transparent ensuring that every team member is recognized and compensated equitably across roles levels and locations.

In accordance with various States transparency regulations we provide the following salary range information for this position:

• Base salary range: $110000 - $120000 annually. The exact salary will be determined based on the selected candidates location qualifications experience and relevant skills.

• Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity equity and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected regardless of race color religion sex national origin age disability veteran status sexual orientation gender identity or expression genetic information marital status hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract develop and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3 every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences and we encourage all qualified individuals to apply. Come be a part of Horizon3 where your unique contributions are recognized and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change at any time with or without notice.

Application Note

In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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Required Experience:

Manager