Digital Content Editor

Digital Content Editor

Location: Washington DC (Onsite)

Position Overview

KeenLogic is seeking a Digital Content Editor to support the Customer Experience Center (CEC) within the Office of the Chief Administrative Officer (CAO). This role supports enterprise digital initiatives including content creation editing and management for the House Intranet (HouseNet) and related CAO customer experience projects.

The Digital Content Editor will work closely with product managers developers designers and subject matter experts to ensure digital content is clear accurate and accessible for Members of Congress and House staff.

Key Responsibilities

• Draft edit and maintain content for the House Intranet (HouseNet) and related digital platforms.
• Collaborate with product teams communications staff and subject matter experts to develop user-friendly content.
• Participate in Agile development teams supporting intranet and digital service portals.
• Ensure content follows established style guidelines and service standards.
• Track assignments and deliverables using project management tools such as ClickUp.
• Support digital initiatives and special projects related to CAO customer experience improvements.

Minimum Qualifications

• Bachelors degree plus 3 years of relevant experience or 45 years of professional experience in digital content web editing or web content management.
• Experience with enterprise Content Management Systems (CMS) such as Drupal WordPress Joomla or SharePoint.
• Experience working with cross-functional teams including developers designers and stakeholders.
• Familiarity with Agile/Scrum environments and project management tools (Jira ClickUp or similar).
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office 365 including Teams and SharePoint.

Preferred Skills

• Experience with web design UX/UI or information architecture.

Experience supporting enterprise intranet or digital service platforms.