Integration Developer (Smartsheet)

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Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Primary Responsibilities
Designs develops tests deploys and maintains new tools integrations and services between new or existing systems.
Supports and enhances the existing architecture and integrations with Smartsheet. This includes troubleshooting system issues developing enhancements recommending changes to integrations identifying new technology capabilities and supporting system updates.
Works with stakeholders to understand business goals and requirements then translate those into complete technical solutions.
Develops and documents requirements scopes of work (SOW) and functional specifications develops test scenarios conducts acceptance testing and implements solutions.
Supports business users through the integration development lifecycle.
Works with the OneMIS team to support releases and updates including researching functionality conducting testing and communicating options for changes or enhancements as applicable.
Develops and performs Impact(s) analysis for upgrades enhancements and new platform releases including team reviews and Go/No-Go launch activities.
Assists with broadening internal knowledge of Smartsheet.
Ensures compliance with technical best practices standards and policies.
Works closely with other team members to brainstorm strategize and complete ad hoc requests creatively effectively and efficiently.
Ensures the overall accuracy completeness and consistency of Program Development PPMIS data.
Ensures data is protected from unauthorized access and data corruption.
Develops controls and guardrails for the organization to take to ensure its system is safe from downtime interreference or malicious intrusion.
Demonstrates subject matter expertise within the group.
Performs other related duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications
Deep knowledge of Smartsheets integration technologies and implementation methodologies including Data connections Workflow automations Content management Process management Governance and administration Digital asset management Resource management Business apps and Business Process Framework.
Proficient in writing efficient and maintainable scripts using Python for automation data processing and system integration tasks.
Demonstrated proficiency with Web Services SOAP XML XSLT REST JSON etc.
Database Administrator (DBA) Experience a plus but not required.
Strong understanding of Smartsheet user access and security.
Must be a detail-oriented thinker exhibiting strong analytical and creative problem-solving skills.
Team player that contributes valuable ideas and feedback and can be counted on to meet commitments.
Ability to work cross-functionally with other departments.
Work effectively in the face of ambiguity shifting priorities quick pivot and rapid change environments.
Effective listening written and verbal communication skills.
Ability to work with sensitive data maintaining confidentiality in all situations with a keen eye for detail quality and accuracy.
Good understanding of Product Management/Development.

Minimum Requirements

• Bachelors degree in computer science Information Systems or related field (or equivalent experience)
• 5 years of experience in systems integration automation or platform development across multiple tools/environments
• Experience working with enterprise or work management platforms (e.g. Smartsheet ServiceNow Jira Salesforce or similar)
• Strong understanding of APIs data integration and automation workflows (low-code/no-code and/or scripting)
• Ability to design and maintain data structures reporting and scalable operational systems
• Proven ability to translate business needs into technical solutions and collaborate with cross-functional stakeholders

Preferred Qualifications

• Smartsheet Certification (or deep hands-on experience given current-state dependency)
• 3 years of scripting experience (e.g. Python) for automation and integrations
• Experience with ServiceNow (platform usage integrations or certification)
• Familiarity with Agile/SAFe methodologies in a cross-functional environment
• Experience integrating across multiple platforms (e.g. Smartsheet Jira Trello Coda Salesforce) within a single ecosystem
• Strong track record of building scalable low-maintenance systems with a focus on simplicity and sustainability (not over-engineering)

Working Conditions:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

This position requires occasional travel of up to 20% including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences visits to company locations and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.