Sr. Project Manager, IT Solutions

ABOUT THE ROLE

Cyber Advisors is a rapidly growing managed services and cybersecurity company. We manage a broad portfolio of client projects across onboarding infrastructure cloud and Microsoft environments and were adding a Sr. Project Manager to keep pace with that growth.

This is a high-volume client-facing PM role. Youll own 3060 projects at a time across varying complexity from quick-turn service engagements to multi-month onboarding and infrastructure projects. If you thrive in a fast-paced MSP environment are wired for structure and follow-through and know how to manage clients without a script this role is for you.

WHAT YOULL DO

Project Delivery

• Own the full project lifecycle for assigned PS and MSP engagements from initiation through closure
• Manage a portfolio of 3060 concurrent projects of varying scope and complexity
• Build and maintain project schedules track milestones and surface blockers before they become issues
• Create and maintain project documentation in ConnectWise including status notes work plans and time entries
• Drive projects to closure manage CAF invoice handoff to finance and post-project follow-up

Client & Stakeholder Communication

• Serve as the primary client point of contact throughout the project lifecycle
• Send welcome emails lead kickoff meetings and provide regular status updates
• Manage scope and change orders identify out-of-scope work early and drive CO decisions
• Keep MS engineers informed on projects that touch their accounts

Internal Coordination

• Partner with Sales and Solution Architects on project handoffs understand scope dependencies and client context before kickoff
  
• Assign and coordinate engineers and consultants based on skillset and availability
• Escalate issues quickly and propose solutions dont sit on problems
• Contribute to PMO process improvement initiatives templates and documentation

WHAT YOU BRING
Required

• 5 years of project management experience in a Managed Service Provider or IT services environment
• Demonstrated ability to manage a large concurrent project portfolio (not one big project at a time)
• Strong working knowledge of Microsoft 365 cloud solutions and common SMB infrastructure
• Experience with ConnectWise Manage or a comparable PSA tool
• Excellent written and verbal communication with both technical teams and non-technical clients
• Organized proactive and able to manage competing priorities without dropping the ball

Preferred

• Experience with Moovila or comparable resource scheduling tools
• PMP CAPM or equivalent certification (or actively working toward one)
• Familiarity with cybersecurity services including penetration testing risk assessments or compliance engagements
• Experience contributing to or building PMO processes templates or SOPs
• Exposure to post-acquisition integration or rapid organizational growth

WHAT SUCCESS LOOKS LIKE

• Projects are initiated on time and clients hear from you before they have to ask
• Your portfolio is clean statuses are current documentation is complete nothing is lingering
• Change orders are flagged and driven to resolution not ignored
• Engineers and clients both know whats happening and whats next
• Youre contributing to how the PMO gets better not just running your book of business
  

WHY CYBER ADVISORS

• A PMO thats actively maturing youll help shape how we work not just follow a playbook that already exists
• Diverse project portfolio across managed services cybersecurity and compliance
• Collaborative team that takes ownership and pushes each other to be better
• Hybrid flexibility competitive compensation and real room to grow

WHAT WE OFFER

• Compensation commensurate with experience and performance-based incentives.
• Vacation and PTO.
• Employer-paid Health and Dental Insurance for CA employees.
• 401(k) with employer matching.
• Opportunities for professional development including certifications and ongoing training.
• Engaging dynamic work on a wide range of client security challenges.