Enterprise Risk Management

About Us

Nu is one of the largest digital financial platforms in the world with more than 122 million customers across Brazil Mexico and Colombia. Guided by our mission to fight complexity and empower people we are redefining financial services in Latin America and this is still just the beginning of the purple future were building.

Listed on the New York Stock Exchange (NYSE: NU) we combine proprietary technology data intelligence and an efficient operating model to deliver financial products that are simple accessible and human.

Our impact has been recognized by global rankings such as Time 100 Companies Fast Companys Most Innovative Companies and Forbes Worlds Best Bank. Visit our institutional pagehttps:// the Team

The Enterprise Risk Management squad sets the global standards for how Nubank identifies assesses and manages risk across the enterprise spanning operational compliance technology conduct and other nonfinancial risks and strongly interfacing with financial risk areas (credit market liquidity capital treasury).

As part of the ERM Methodology Team you will sit at the intersection of risk product and platform: shaping global frameworks embedding them into data and systems and scaling them with AIenabled workflows so that ERM becomes both a competitive advantage and an enabler of safe growth across products portfolios and geographies. You will be a reference for methodology decisions influencing senior stakeholders across multiple lines of defense and risk types.

What youll do

• Own the endtoend design and evolution of ERM methodologies ensuring coherence across programs and geographies.

• Ensure ERM methodologies connect across risk types (e.g. operational compliance technology conduct model financial/credit where relevant) and support a consistent view of the risk profile.

• Translate methodological requirements into GRC platform product and data specifications partnering with Platform and engineering teams to build scalable intuitive workflows.

• Lead the global standardization of global ERM methodologies while enabling smart local adaptations to meet regulatory expectations in each geo.

• Design and drive the integration of ERM programs in new geos ensuring that new launches start already aligned with grouplevel risk standards and governance.

• Define and embed AI/agent usecases into ERM workflows (e.g. risk/control suggestions narrative prepopulation quality checks) with clear humanintheloop governance.

• Use AI and analytics to monitor quality and consistency of methodologies surfacing insights and opportunities for continuous improvement.

• Partner with risk leaders (financial and non-financial risks) CRO teams risk stewards and 1LOD to ensure strong adoption and practical usability of ERM frameworks in daytoday decision making.

• Represent ERM methodologies in governance and decision forums.

• Create and refine key risk and performance indicators for ERM programs enabling better visibility on program effectiveness maturity and trends.

• Communicate clearly and regularly about ERM methodology initiatives and projects with a wide variety of stakeholders (risk teams in different countries financial risk functions internal audit leadership product and platform).

What were looking for (Minimum qualifications)

• Solid experience in Enterprise Risk / Operational Risk / NonFinancial Risk with handson ownership of at least one major program or framework (RCSA control testing Issue Management NP&F or equivalent enterpriselevel framework).

• Proven track record as a senior individual contributor leading complex risk initiatives endtoend from design to rollout with limited oversight.

• Experience working in multigeo or global environments balancing global standards with local regulatory expectations.

• Strong ability to translate risk methodologies into systems and data (platform requirements data models workflow design) in partnership with engineering and product.

• Demonstrated stakeholder management and influence without formal authority especially across product risk compliance and platform/engineering teams.

• Comfort working with data and analytics (e.g. querying datasets interpreting dashboards defining metrics) to guide decisions on methodology and program performance.

• Experience defining and tracking metrics SLAs and KPIs for risk/controls or governance processes.

• Strong written and verbal communication in English including the ability to explain complex risk concepts to nonexperts.

Nice to Have

• Prior experience in ERM operational risk internal controls in financial services or fintech.

• Previous work in designing frameworks methodologies and governance for risk (financial and/or nonfinancial) influencing multiple lines of defense and senior stakeholders across geos.

• Exposure to AI/ML or advanced analytics applied to risk controls data quality or governance (e.g. LLMs anomaly detection smart suggestions).

• Experience working closely with platform / GRC / risk systems (e.g. JIRAbased workflows custom risk platforms governance tooling).

• Familiarity with regulatory expectations for risks and governance in Brazil and/or other key markets including reading requirements and translating them into practical frameworks.

• Background in highgrowth tech/fintech environments navigating the tension between speed innovation and robust risk management.

Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare Psychological Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week on strategic days designed to maximize team connection and collaboration. For more details visithttps://