We are seeking a highly organized and detail-oriented Intake Coordinator to manage the client onboarding process from initial inquiry through admission to services. This role serves as the first point of contact for prospective clients referral sources and family members. The Intake Coordinator ensures a smooth compliant and efficient intake experience while supporting agency growth and maintaining regulatory standards.
This position requires professionalism strong communication skills urgency and the ability to manage multiple priorities in a fast-paced home health environment. Key Responsibilities
Respond promptly to new client inquiries via phone email and referral portals
Collect and verify required intake documentation (demographics insurance information physician orders authorizations etc.)
Coordinate initial assessments and communicate scheduling with clinical staff
Verify insurance eligibility and benefits when applicable
Enter client data accurately into EMR/EVV systems
Ensure all intake documentation meets state payer and company compliance standards
Maintain communication with referral sources case managers and families
Track referral conversion metrics and maintain intake logs
Follow up on pending documentation and authorizations to avoid delays in start of care
Provide administrative support related to admissions and census tracking Qualifications
High school diploma required
Previous experience in home health healthcare administration or medical intake preferred
Knowledge of insurance verification and authorization processes
Familiarity with EMR systems and electronic documentation
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Professional phone etiquette
Ability to maintain confidentiality and handle sensitive information
Skills & Competencies
Detail-oriented with high accuracy
Strong time management and follow-through
Customer-service focused mindset
Ability to work independently and collaboratively
Problem-solving and critical-thinking abilities
What We Offer
Competitive compensation
Supportive team environment
Opportunities for professional growth
Meaningful role in supporting quality patient care
Schedule
MondayFriday standard business hours (with occasional flexibility as needed).
If you thrive in an organized fast-paced setting and understand the importance of efficiency and compliance in healthcare operations we encourage you to apply.
Compensation: $18.00 - $22.00 per hour
Professional caregivers go by many names: homemakers home care aides home health aides certified nursing assistants personal care assistants direct care workers. No matter the name what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to Home Care Evolution Corporate.
Required Experience:
IC
Benefits:401(k)401(k) matchingDental insuranceHealth insuranceTraining & developmentVision insuranceWe are seeking a highly organized and detail-oriented Intake Coordinator to manage the client onboarding process from initial inquiry through admission to services. This role serves as the first point...
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Training & development
Vision insurance
We are seeking a highly organized and detail-oriented Intake Coordinator to manage the client onboarding process from initial inquiry through admission to services. This role serves as the first point of contact for prospective clients referral sources and family members. The Intake Coordinator ensures a smooth compliant and efficient intake experience while supporting agency growth and maintaining regulatory standards.
This position requires professionalism strong communication skills urgency and the ability to manage multiple priorities in a fast-paced home health environment. Key Responsibilities
Respond promptly to new client inquiries via phone email and referral portals
Collect and verify required intake documentation (demographics insurance information physician orders authorizations etc.)
Coordinate initial assessments and communicate scheduling with clinical staff
Verify insurance eligibility and benefits when applicable
Enter client data accurately into EMR/EVV systems
Ensure all intake documentation meets state payer and company compliance standards
Maintain communication with referral sources case managers and families
Track referral conversion metrics and maintain intake logs
Follow up on pending documentation and authorizations to avoid delays in start of care
Provide administrative support related to admissions and census tracking Qualifications
High school diploma required
Previous experience in home health healthcare administration or medical intake preferred
Knowledge of insurance verification and authorization processes
Familiarity with EMR systems and electronic documentation
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Professional phone etiquette
Ability to maintain confidentiality and handle sensitive information
Skills & Competencies
Detail-oriented with high accuracy
Strong time management and follow-through
Customer-service focused mindset
Ability to work independently and collaboratively
Problem-solving and critical-thinking abilities
What We Offer
Competitive compensation
Supportive team environment
Opportunities for professional growth
Meaningful role in supporting quality patient care
Schedule
MondayFriday standard business hours (with occasional flexibility as needed).
If you thrive in an organized fast-paced setting and understand the importance of efficiency and compliance in healthcare operations we encourage you to apply.
Compensation: $18.00 - $22.00 per hour
Professional caregivers go by many names: homemakers home care aides home health aides certified nursing assistants personal care assistants direct care workers. No matter the name what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to Home Care Evolution Corporate.