Sr. Associate, Merchant & Commercial Payments Risk
Job Summary
At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.
Summary of the Job:
This position is ideal for a candidate who combines strong risk and control expertise with a deep understanding of payments products and a desire to influence how those products are designed delivered and scaled. You will work closely with product operations and technology partners to strengthen controls while enabling responsible growth.
About This Role:
Key Responsibilities
Risk & Control Oversight
- Support and enhance the risk and control framework across Merchant Services and Commercial Payments products
- Identify assess and document risks across the full product lifecycle including onboarding transaction processing settlement servicing and third-party interactions
- Evaluate control design and effectiveness; recommend and help implement enhancements to strengthen the control environment
- Ensure alignment with enterprise risk frameworks and regulatory expectations
- Assess product-specific risks including fraud operational compliance and third-party/vendor risks
- Ensure issues are resolved in a timely and sustainable manner with appropriate documentation validation and stakeholder alignment in partnership with Issues Management Team
Audit & Compliance Testing Management
- Serve as the primary first line contact for Internal Audit External Audit and Compliance testing engagements impacting Merchant Services and Commercial Payments
- Coordinate and manage all phases of audit and testing activities including planning walkthroughs evidence gathering and stakeholder alignment
- Ensure timely accurate and well-controlled responses to audit and testing requests maintaining high standards of documentation and traceability
- Partner with business and control owners to proactively identify potential gaps ahead of formal reviews and implement corrective actions
- Translate audit and testing results into actionable insights driving sustainable remediation and control enhancements
- Track and report on audit findings management actions and validation efforts to ensure closure within established timelines
- Identify thematic issues and trends across audits and testing results to inform broader risk assessments and oversight program improvements
Governance & Reporting
- Contribute to governance routines including risk committees new product approval forums and control reviews
- Develop and deliver clear actionable reporting and risk insights to senior management
- Monitor and refine key risk indicators (KRIs) and metrics specific to payments products to proactively identify emerging risks
Change & Initiative Risk Support
- Partner directly with Risk Implementation Leads Product Managers and Business Leaders to embed risk and controls into product design development and lifecycle management
- Assess risks associated with new product launches enhancements and strategic initiatives
- Partner with stakeholders to ensure appropriate controls are designed and implemented as part of change efforts
Business Partnership & Risk Culture
- Collaborate closely with Product Operations Technology Compliance and Internal Audit teams
- Provide effective challenge while enabling business objectives and innovation
- Promote a strong risk culture and proactive risk identification within the first line of defense
The Ideal Candidate for This Role:
Qualifications
Required
- 5 years of experience in risk management operational risk audit compliance or related functions within financial services
- Direct experience supporting payments merchant services or commercial banking products with a strong understanding of payments ecosystems (e.g. card networks ACH wire processing) and familiarity with merchant acquiring payment gateways or treasury management services
- Knowledge of risk and control frameworks (e.g. RCSA issue management control testing)
- Proven ability to influence stakeholders and partner effectively with product and business teams and excellent communication skills including experience presenting to senior stakeholders
Preferred
- Experience in a first line of defense role supporting product or business teams
- Experience supporting new product development or product risk assessments
- Analytical skills with the ability to interpret data and identify trends or anomalies
- Relevant certifications (e.g. CRCM CISA or similar)
Compensation:
Compensation range (base pay): $81662.00-$134741.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work in a hybrid capacity balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team youll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:
Medical Dental Vision Insurance
401k With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: additional information regarding compensation and benefits e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.
Job number: R-Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download EEO is The Law Self-Print Poster
Click here to download EEO is The Law Supplement for Federal Contractors
Click here to download EEO is The Law GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Required Experience:
Senior IC
About Company
FNBO offers personal, business, commercial, and wealth solutions with branch, mobile and online banking for checking, loans, mortgages, and more.